I was lied to by service management about a part malfunction not qualifying under my 3 year warranty. Took it to another jeep dealership for a 2nd opinion and they were more than happy to fix the problem and cover it under warranty free of charge instead of trying to charge me $700 to replace an electric fan. Not the first time I've had issues and felt over charged for service. Safe to say I will not be going back here for any service.
6/18/2018
HOWARD D. VERIFIED CUSTOMER
Job was done in a short timeframe I was pleased.
6/17/2018
William S. VERIFIED CUSTOMER
Your staff is "number one" in my book. Everyone is always friendly and helpful. I have been to other dealers for service and they try to sell you a car! Bad form. Lindsay is happy to have me come in for maintenance and I am never bothered by a salesman. Good form! Besides, I love the soda machine and the comfortable waiting area. You guys rock!
6/17/2018
MARIA F. VERIFIED CUSTOMER
I was satisfied with the speed of service, friendly service. Won’t know if repairs were successful until it rains, my new jeep was leaking.
6/17/2018
MARIA B. VERIFIED CUSTOMER
Nathan was great in answering any question and help me in getting me in out ! Very happy with the service:)
6/16/2018
Frederick W. VERIFIED CUSTOMER
Very fast. Thanks
6/16/2018
Michael L. VERIFIED CUSTOMER
In and out as scheduled. ????????
6/15/2018
Bernard D. VERIFIED CUSTOMER
Brad was great and kept me informed 100 percent. Great customer care
6/15/2018
John B. VERIFIED CUSTOMER
Excellent service!
6/15/2018
Randall H. VERIFIED CUSTOMER
200 increase over approved estimate. Total scam. I will be disputing the additional charge. I will NEVER use this place again except for recall and warranty work. Keep your eyes peeled for a Yelp review.
6/14/2018
Jennie I. VERIFIED CUSTOMER
Great ???? experience! Very friendly and knowledgeable.
6/14/2018
Amy B. VERIFIED CUSTOMER
Thanks
6/13/2018
Jushua F. VERIFIED CUSTOMER
Very professional, they got me in and out quickly. The needed parts were on hand and installed the same day. The service rep even gave my truck a wash, it really looked nice when I picked it up.
Thanks!
6/13/2018
Renee N. VERIFIED CUSTOMER
I am not sure if it's a lack of knowledge or
A lack of care the service department will keep your car for several days and return it to you the same way you gave it to them they
Don't check your vehicle out completely this
Is the third time this has happened to me in
The Las 6 months I have truly lost faith in them. I will not return to them again totally
Dissatisfied.
6/13/2018
Michael F. VERIFIED CUSTOMER
Jack was. We professsional and got the job done and communicated the status and made it a easy experience.
6/12/2018
DAVID A. VERIFIED CUSTOMER
Excellent service and customer relations.
6/12/2018
Aamir K. VERIFIED CUSTOMER
Jack is great to work with. He quickly understood whatever was needed, and got everything taken care of efficiently and in a friendly manner. I look forward to working with Jack as I figure out additional work to be done.