I really like the express service for simple maintenance and inspections.
It is exactly what busy working customers need.
6/10/2018
Joshua M. VERIFIED CUSTOMER
Very satisfactory this time. Thanks!
6/10/2018
Donald N. VERIFIED CUSTOMER
All team! From Service Director Mike to all service employees from front to back room are very professional and quick with responding ANYy problems are there. So. Me and my family Thanks Lindsay Service Department for all they did for us. We are like a family, who cares and help. We can count on you Lindsay Service Department. Keep up with Hard Work!!! Thank you very much!!!
6/10/2018
Francis L. VERIFIED CUSTOMER
I was very impressed with the treatment and level of professionalism experienced on the behalf of Mr Ramsey. He walked me through the process and I felt he really was interested in helping me get the best service and real results. I have been a owner operator of three companies over forty five years and he stood out. Thanks Kyrin Francis L
6/9/2018
Brett M. VERIFIED CUSTOMER
Service was fine, staff was professional, but I sat waiting for service for 2 hrs
6/9/2018
Mary S. VERIFIED CUSTOMER
Victor was great! Professional and efficient.
6/9/2018
Deborah D. VERIFIED CUSTOMER
Provided excellent service
6/9/2018
Andrea Y. VERIFIED CUSTOMER
I know that sometimes parts can take some time to arrive but a month waiting for a vehicle to be finished is a bit excessive to wait.
After picking up the vehicle, we are extremely pleased with the way it drives.
6/9/2018
Eduardo A. VERIFIED CUSTOMER
Great
6/9/2018
Gilbert O. VERIFIED CUSTOMER
Job well done
6/9/2018
Timothy B. VERIFIED CUSTOMER
Amir was a great help and did an excellent job. Very friendly and helpful.
6/9/2018
Robert M. VERIFIED CUSTOMER
I made an appointment for 10 AM and dropped my vehicle off. I was told that I would be notified between 2:30 to 3:00 PM when the vehicle was ready. I did not receive any notification and arrived at the shop at approx 3:00 PMonly to be informed by my customer service rep, Brad, that my vehicle hadn’t even beeen serviced yet! He said that the time frame he gave me of 2:30 to 3:00 PM was only if the vehicle had been serviced. On top of that he could not even tell me if my vehicle would be ready before the 5:00 PM time the mechanics quit for the evening! This totally goes against every expectation I have of good customer service.I was going to take my vehicle and go home but when he went to get the keys the mechanics had just pulled the vehicle in for service. So I agreed to let the vehicle be serviced and waited for it to be accomplished. I strongly suggest that your folks be better prepared to let customers know how long it will take a vehicle to be serviced. If I need to leave the vehicle all day you should be able to guarantee that it will be serviced by the agreed upon pickup time otherwise don’t accept the vehicle for service that day or give the customer a free rental.
6/9/2018
Melissa P. VERIFIED CUSTOMER
I requested a 20,000 maintenance service on my vehicle which included replacing the cabin filter. However it was never completed and is part of my service plan. Additionally, I receive a text after my service indicating it was dirty. I sat and waited for my vehicle and someone should have said something in-person. Not to mention it’s part of the 20k service. Total inconvenience
6/9/2018
John C. VERIFIED CUSTOMER
BRAD in service is just great
6/8/2018
Stephen L. VERIFIED CUSTOMER
Excellent job, courteous, timely and nice done. Thank you.
6/8/2018
James P. VERIFIED CUSTOMER
Staff was friendly and professional as always. My service was completed very quickly.
6/7/2018
LEO M. VERIFIED CUSTOMER
Very pleased. Will return with my Grand Cherokee very soon.
6/7/2018
William K. VERIFIED CUSTOMER
Great service thanks
6/6/2018
Linda B. VERIFIED CUSTOMER
I was very happy with my repair and Nathans politeness