The attention was right away with all the information needed
5/18/2018
Daniel W. VERIFIED CUSTOMER
Team made it right. Finished early. Made it was on me and my family. Thank You
5/17/2018
Jamie M. VERIFIED CUSTOMER
Great service Nd customer support. Kept me informed every step as my vehicle was serviced. Kudos to jack for being a great rep.
5/17/2018
Timothy F. VERIFIED CUSTOMER
A recommendation to your service: I would not mind having access to view my car being worked on.
5/17/2018
ANALILIA M. VERIFIED CUSTOMER
Although I wasn’t having the greatest experience with Lindsay’s because of my previous advisor Jack Fetchko turned the experience around for me and was super helpful and kept me informed with text updates. I had never had someone at Lindsay’s keep me so up-to-date and I really appreciate his effort to get me squared away as soon as he could. He really went the extra mile. Thanks Jack! I know who I will schedule with next time since my previous choice has just been ‘any advisor’
5/17/2018
Anthony W. VERIFIED CUSTOMER
Brad did a great job. I really felt that we were in great hands from beginning to end. Eventhough we had ro come back in due to a required part, the dealership made sure that we were not at all inconvenienced. This was by far the best experience I have ever had with a service department. Keep up the good work.
5/17/2018
Jeff W. VERIFIED CUSTOMER
Prompt and courteous service.
5/17/2018
Elise S. VERIFIED CUSTOMER
Good communicatio
5/16/2018
Dylan M. VERIFIED CUSTOMER
Could have offered me rental vehicle earlier but overall service was great
5/16/2018
Duy N. VERIFIED CUSTOMER
Very satisfied with Victor.
5/16/2018
Tina J. VERIFIED CUSTOMER
Brad consistently delivers excellent service!
5/16/2018
Jerry G. VERIFIED CUSTOMER
Thank you for having Mr. Mitchi on your staff. Turn around time on my Truck was fast and my truck runs better than it ever had.
5/16/2018
Thomas M. VERIFIED CUSTOMER
Thanks to all you service guys.As always you take very good care of my vehicle when I bring it in.True
professionalism at its highest quality.
5/15/2018
Tammy N. VERIFIED CUSTOMER
Jack was friendly and knowledgeable. He also called promptly to let us know our vehicle was ready. Lindsay of Manassas is the only place I trust with the care of our vehicles.
5/15/2018
Crystal C. VERIFIED CUSTOMER
When I dropped off my car at 8am for my speaker going out and my tire pressure system light on I was told it would be about 2-3 hours and he would call me and let me know what was going on! Well I waited till about 2pm before I called cause I had not heard anything from them. When I called I was transferred to service and another representative answered and said let me find victor for you well I ended up getting disconnected and I called back. Was again transferred to service and the same gentlemen answered the phone and said hold on I will get Victor. So victor gets on the phone and says well we don’t see anything wrong with the speaker it is working just fine. I said well that’s weird because it’s been like this for about a month or so now and it has not stopped. You can hear the crackle in it. He said well we have tested it and it works fine. I then asked about the tire pressure system light. He said well they haven’t looked at that yet cause we were trying to do the speaker first. He said we will look at that and I will call you back. So about 30 mins goes by and he calls me back and says oh the speaker is bad and needs replaced and the sensor on the front passenger tire is not good. So I need to order the parts and they will be here Monday. So now that my car had been there ALL day for what was supposed to be 2-3 hrs of diagnosing and then discussing what was wrong. Turned in to y’all having my Jeep ALL WEEKEND! So I was left to figure out what I was going to do for a car all weekend and how I was going to get back and forth to work. I understand parts need to be ordered but it just seemed like they weren’t doing anything till I called and were just making excuses.
5/15/2018
Scott G. VERIFIED CUSTOMER
Outstanding Service!!
5/15/2018
Manuel G. VERIFIED CUSTOMER
Loved the texts providing updates. Goes to show y’all are paying attention to what customers want. You earned my business. Thanks!
5/15/2018
Stanley M. VERIFIED CUSTOMER
I am never disappointed in the service I get. Jack was exceptional and very welcoming.
5/15/2018
Deborah F. VERIFIED CUSTOMER
I have always had good service from Victor and Lindsay Jeep. Thank you
5/15/2018
John B. VERIFIED CUSTOMER
Good experience, work was done in a timely manner.