Called three times after picking up car to confirm some service items
No return call!
Ask battery terminal to be cleaned
Not performed
Can’t even tell if technician looked at engine
Didn’t even wipe dust off engine cover
More interested in upwelling parts and tires than taking care of customer.
Closed early on Thursday for new customer event
What about old customer?
Not happy with service this time.
3/16/2018
Samuel B. VERIFIED CUSTOMER
Every time I bring my car in for service I look forward to it. I can't say enough positive things to describe the service, it's consistency and most of all your continued efforts to follow up with the client to ensure the experience was consistently on point. You're going to have to change the service departments name to just, Lexus. That name really does say it all.
SLB
3/16/2018
Edward J. VERIFIED CUSTOMER
Excellent job superior customer service kept me informed on progress and completion time.
3/16/2018
Helen D. VERIFIED CUSTOMER
Prompt, careful and personal service. Thanks to
all concerned! The whole experience was just what
this second-time Lindsay Lexus customer expected.
3/16/2018
Neil T. VERIFIED CUSTOMER
Thoughtful, dedicated, consistent service. A true partner in the overall health of my vehicle. Very pleased and grateful.
3/16/2018
Eric G. VERIFIED CUSTOMER
Mr. Pryor does an excellent job making sure that my needs are taken care of and that my questions are answered.
3/16/2018
Donald B. VERIFIED CUSTOMER
Mr. Lunsford is always the consummate professional. A good man!
3/16/2018
Jameeka W. VERIFIED CUSTOMER
He service was and always is excellent.
3/16/2018
Paula P. VERIFIED CUSTOMER
I’m so excited to be back with my Lexus family. Mr. James Wood is awesome he took care of all my needs and concerns in a timely manner.
3/16/2018
Sue A. VERIFIED CUSTOMER
Fred ensured that my first experience with Lindsay Lexus service went smoothly and that all the service was actually finished sooner than predicted.
3/16/2018
Darrell B. VERIFIED CUSTOMER
Juan Baez is great. He is professional, patient, understanding. Good man great employee. Best of the best.
3/16/2018
Alice G. VERIFIED CUSTOMER
Chris was very through and detailed regarding the concerns I had about my automobile. Thank you Chris and Lindsay.
3/16/2018
CHUONG N. VERIFIED CUSTOMER
Mr. Andrew P. Morton gave a very exellence service, quick and friendly with explantation of every steps and time frame. A prompmise to return for the upcoming service.
3/15/2018
BENJAMIN P. VERIFIED CUSTOMER
Mike was great. Very helpful.
3/15/2018
EARLENE W. VERIFIED CUSTOMER
My rep. Is knowledgeable about my vehicle and skilled in working with her customers. She always makes my visits pleasant . I look forward to my next visit because of Sherry.
3/15/2018
JOHN N. VERIFIED CUSTOMER
Fabulous service, as always. Thank you, Peter.
3/15/2018
Omar O. VERIFIED CUSTOMER
Mr Le has been great!
3/15/2018
GEORGE G. VERIFIED CUSTOMER
First time working w Jay after experiencing exceptional
service with Laramie for several years. Jay
is professional and took care of my car
even though I arrived without an appointment
I plan to continue to use Lindsay based on
the service Jay provided today