I have a very hectic schedule with limited access to phones and computers. Mike and the crew did a great job of keeping me informed took care of all my needs seamlessly. They even returned my car well after closing time! This kind of service is why I bought a Lexus!
3/15/2018
TAMIKA B. VERIFIED CUSTOMER
I like the fact that she researched a discount and called me with one. That shows she cares about the customer's money. She is very patient, kind and keeps the communication open and going til the end.
3/15/2018
Elaine S. VERIFIED CUSTOMER
Andrew is congenial and no nonsense in his service. I appreciate his detailed explanations and the patience, knowledge and honesty with which he answers my questions.
3/15/2018
BEVERLY B. VERIFIED CUSTOMER
Great personalized service! Chris kept our 2006 RX in tip top shape until we retired it and he is doing the same for our 2016 RX. Great to have continuity of service.
3/15/2018
George B. VERIFIED CUSTOMER
Car was not washed/engine light, slippery light and question light still on when I got home. Very unhappy to have to come back.
3/15/2018
ZANNIS P. VERIFIED CUSTOMER
Mike Lunsford is simply outstanding
3/15/2018
GWEN P. VERIFIED CUSTOMER
Nicely professional.
3/15/2018
ANGELA A. VERIFIED CUSTOMER
Mrs.Gaby gives me excellent customer service each and every time I bring my car in to by service. Thank you
3/14/2018
BRIAN M. VERIFIED CUSTOMER
He was the most organized person I have worked with at our dealership. Unlike my last appointment he showed up and did his job.
3/14/2018
RANDAL B. VERIFIED CUSTOMER
Mr. Fajerski (Ski) was awesome; I have been coming to Lindsay of Alexandria for over 10 yrs and Ski has always provided top notch service for me - he's very trusted and I've come to rely on him for accuracy and timeliness for my vehicle; He's one of the best at I've ever dealt with. He should be commended for his special customer service.
3/14/2018
ANTHONY W. VERIFIED CUSTOMER
My service advisor was great & very professional. Excellent job.
3/14/2018
LISA R. VERIFIED CUSTOMER
Andrew is THE BEST!
3/14/2018
JANET F. VERIFIED CUSTOMER
I feel that Chris explain each item that I needed to be informed about in a clear manner.
3/14/2018
SAMMIE W. VERIFIED CUSTOMER
Chris is always above board with his courteous and efficient service. He makes me feel like we’re family. I always can trust that Chris has my back. My wife was also very impressed with Chris on her visit for an oil change. I told her to expect a great experience and that’s what she says she received. Thanks again Chris. See you on Thursday with my Lexus!
3/14/2018
WILLIAM H. VERIFIED CUSTOMER
Li was great
3/14/2018
RICHARD M. VERIFIED CUSTOMER
As always Mike provides great service!
3/14/2018
LAWRENCE K. VERIFIED CUSTOMER
Excellent service as always from Juan. He is the best!
3/14/2018
MARIA M. VERIFIED CUSTOMER
James Wood as I always known him, is most professional and most courteous. He is definitely an asset to Lindsay!
Thank you for great service,
Maria
3/14/2018
Henry N. VERIFIED CUSTOMER
Juan is the best service advisor!
3/14/2018
ERIC C. VERIFIED CUSTOMER
It's always a great experience. I find Tony to be professional, knowledgeable, and helpful. I look forward to taking our car for service because I know I can trust Tony and the Lexus team. This positive experience would absolutely influence me to buy another Lexus in the future.