Lindsay Chevrolet Auto Repair Service Center

good service at this time

Thank you for professional timely service. - Bob E.

Ok i will pick Up tomorrow at 2pm

Everything went well. I was happy with Greg. He was professional and courteous.

She is a one of the best Coustomer Service person thanks to Jennifer ????????????????

I have tinting on the upper part of my windshield and the previous time I was there the tinting was scratched when taking the oil change sticker off with a razor blade. Why would anybody put the sticker on someones tinting is beyond me. I asked the Service representative, this time to put on the ticket that I did not want any stickers put on the windshield at all. She said that she was not able to put it in the work order but she would write it on the cardboard mirror hanger and that she would tell the mechanic that I didn't want any stickers on my windshield. The mechanic evidently failed to listen to her and put a sticker on the windshield tinting. I guess I will need to sit in the car while they work on it and make sure they don't put the sticker on the windshield Or you can pay for the replacement of the tint if it is scratched again.

Was never called back after I called for a status update. I reported an issue with my Bluetooth which they said was fixed; however, it got worse.

Right now for me Lindsay Chevrolet is Jay Tippett. Because of him I will not hesitate to trust my Equinox to the service at Lindsay. He is one of your biggest assets and I hope you reward him accordingly.

Professionally taken care off.

Great service and communication by Roberto

Our vehicle was dropped off Thursday night. Initially the repairs were projected to be completed on Saturday. When I called that Saturday the individuals that took our call were unable to tell us who was working on our car. When we called back we were told that an employee called us and stated they were waiting for a part and the car wouldn’t be ready till Monday. THAT WAS NEVER COMMUNICATED TO US...in any form. Monday July 8 i had yet to receive an update of any kind in regard to my vehicle. I called at 10:15am and left a voicemail on Ms Aurora Jackson’s line...due to her unavailability I was forwarded To Mr Matt Phillips and left him a Vmail as well. At 1:30 that day I had not received a response from anyone at Lindsay. So I ubered to the dealership only to find out that my car wasn’t finished. Nothing the car needed required it to be there for 3 days. Then I was told “ we thought you got a loaner from us on Saturday” how could a dealership assume a loaner was handed out? Poor service and even poorer communication. Then I’m told because I’m in law enforcement they would seek to “help me out” ... today I get my bill $2646.71 $1329 for labor? There’s no discount here or any grace that shows an understanding of the inconvenience caused simply by poor communication. On top of all that ...there are notes on the receipt indicating that our car key was lost. No one verbally articulated that to me when I was at the dealership for pick up. I imagine that’s why it took my car so long to be completed. I’ve owned Honda and nissans and have had work done at dealerships. Never had a problem. The employees at Lindsay service department seem nice but overall this experience was enough for me not to return for service. I have 2 kids under 3, I work as an officer in DC. Life’s unpredictable enough ...I shouldn’t be wondering why a simple phone call can’t be made to respond to reasonable queries. I’d like the final cost to be adjusted and the fact that no service manager contacted me to be addressed ASAP.

I like the good work the team Did on my vehicle thank you

First time ever I was kept in the dark while waiting two and a half hours over the expected delivery time. It was explained to my satisfaction. First negative experience there but I don't expect it to happen again. The service as always was top notch

Thank you!!

Good job

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Jen was awesome

Audra truly is a pleasure to work with. No matter how big or small your reason for visiting the service department, she makes you feel like she genuinely cares. Thank you!

For a simple oil change, with having appointment, it took 2 hours. 3:15 to 5:15. Jay C Tippett Jr was the associate that helped me. I remember him from when I first took my last car in service. He is rude or just does not like me. I do not feel welcomed by him. He did not give me an estimated time, and did not tell me the status of the car. I went to him about an hour after I waited, asking for a status on my vehicle. I did buy my car at this particular dealership. I was told I would have my first maintenance (oil) was free, but Jay told me I had gone over a little bit over the mileage. I was not even aware that there was a limit to the maintenance.

Good service..keep up the good work.