Jay helped make my recent visit a great experience! In and out in under an hour. Great job.
3/25/2018
Timothy C. VERIFIED CUSTOMER
Job well done, everyone friendly and courteous
3/24/2018
Katie D. VERIFIED CUSTOMER
Jay seemed to be annoyed with the fact that I was getting my oul changed earlier than what the manufacturer recommended. My vehicle indicated that it had 35% life left and he wanted me to come back once it was around 15%. I told him that the gentleman that sold me the vehicle was the one who said I could come in any time between now (jan 2018 and 7500 miles). I told Jay that since I was already there, I wanted to go ahead with the service. I hand my key over and before I’m even out of the service department, I hear him shout “see, this is the problem with our department.” I found the whole event to be extremely unprofessional. I was then told that the oil change would take “about an hour”. It ended up being closer to two hours. Not once did anyone give me any sort of status update or to let me know things were taking longer than first estimated.
3/24/2018
Karen M. VERIFIED CUSTOMER
When I called about my problem with my Corvette, Jay was very courteous on the phone. He made an appointment for me to bring in my car at my convenience and after my car was checked out he called to let me know the problem and the cost. I was happy the part I needed came in so fast even with the snow storm. It was a pleasure to work with Jay!
3/24/2018
Sandra T. VERIFIED CUSTOMER
Pleasant and explained everything. very knowledgeable.
3/23/2018
Guillermo G. VERIFIED CUSTOMER
Rob was great
3/23/2018
Virginia S. VERIFIED CUSTOMER
John has always taken care of me during every visit can’t say enough great things about him
3/23/2018
Jessica H. VERIFIED CUSTOMER
It’s a regret to have purchased a new suv just to have it in the shop for two months at just 15-16k miles
3/23/2018
Khadija J. VERIFIED CUSTOMER
Everything was great
3/23/2018
Dan T. VERIFIED CUSTOMER
Top of the line service . Your team turned a negative into a positive ! Awesome all the way around . Thanks to all that worked hard :) !
3/23/2018
Bert M. VERIFIED CUSTOMER
Dallas was extremely knowledgeable about the history of my car which is one of the reason I left because my last rep did not take the time to check the work I had previously has done. I was really satisfied with his customer service skills
3/23/2018
Lia H. VERIFIED CUSTOMER
Great and fast service. Nice waiting room and customer service.
3/23/2018
Nicholas R. VERIFIED CUSTOMER
Greg is a great service rep and relays the issues from the mechanics very well!
3/22/2018
Stephen G. VERIFIED CUSTOMER
Thanks for personal great service.
3/22/2018
Belinda C. VERIFIED CUSTOMER
Awesome customer service!! Keep up the good work!
3/22/2018
Thomas T. VERIFIED CUSTOMER
Am I crazy to think that my carpets would have been vacuumed.? They were not.But aside from that minor issue,my Trax runs strong.I did get a coupon for a free local car wash which was a nice surprise.
Thank you all,Tom Talley
3/22/2018
David B. VERIFIED CUSTOMER
Always great service with Gregory !!!!!!
3/22/2018
Micheal B. VERIFIED CUSTOMER
The service from beginning to end was awesome thank you very much