Dusin was very professional, courteous. He does a very good job.
FR. Jim Buerster
4/27/2019
Judith J. VERIFIED CUSTOMER
Excellent service
4/25/2019
Steven G. VERIFIED CUSTOMER
The best service department in southern Illinois!
4/25/2019
Denise M. VERIFIED CUSTOMER
I always receive great service and am informed of issues with my vehicle.
4/24/2019
Tamara F. VERIFIED CUSTOMER
Everyone at Jansen’s are friendly and they do a great job
4/21/2019
Melissa G. VERIFIED CUSTOMER
Dustin is great!!
4/21/2019
Michael D. VERIFIED CUSTOMER
I am very happy with with the team at Jansen. I have never had a better buying or service experience than with your dealership. Your courteous staff, quick service time and down to earth commitment to customer service puts you a cut above the rest. Thanks for all you do.
4/20/2019
Tiffany W. VERIFIED CUSTOMER
Thank you so much for your quick service! I so appreciate you all!
4/20/2019
Mary L. VERIFIED CUSTOMER
The psi was low in one tire on my 2019 Traverse. I first became aware of this by an email from Onstar. I had driven the vehicle that day without any problems but it was now evening. Early the next day, I called Eric at Jansen Chevrolet and he was able to fulfill my request for a 4:00pm appointment that same day. When I arrived home from work, I started the Traverse and the psi was now at 8. I telephoned Jansen’s and Eric advised me not to drive it. Within 30 minutes, Charlie and Stan from Jansen’s arrived with a mobile air tank. They inflated the tire and drove my vehicle to the shop. It was late by then so I told them I didn’t need the vehicle serviced until the next day. Early the next day, I received a text that my vehicle was ready. I was not able to secure a ride to Jansen’s until later that day. Before my husband could drop me off to pick up the Traverse, Jansen’s delivered it back to our driveway. I am amazed by and thankful for the outstanding service I receive from Jansen’s all year round, but they really came through for me this week! Thank you!
4/19/2019
Michelle H. VERIFIED CUSTOMER
Great group of people!!
4/19/2019
Kevin H. VERIFIED CUSTOMER
Great service
4/18/2019
Gayle K. VERIFIED CUSTOMER
Very helpful and thorough!
4/18/2019
Vernon H. VERIFIED CUSTOMER
Great. Job
4/18/2019
Kollin H. VERIFIED CUSTOMER
Everything went well as always. The wonderful team at Jansen Chevy performed the service that was needed on my 2011 Silverado, and identified several other issues that may need to be looked at as well. I have entrusted them with the care of my truck ever since I purchased it in 2012. Harry and Eric in the service department are excellent in every aspect, especially customer care. I will be a customer for life!!
Kollin H
4/17/2019
Phyllis B. VERIFIED CUSTOMER
Great job!
4/17/2019
Bonita K. VERIFIED CUSTOMER
Service was courteous and timely
4/12/2019
Laurie K. VERIFIED CUSTOMER
Thanks for the honest and great service.
4/11/2019
John P. VERIFIED CUSTOMER
Eric was Great and when we go to buy a new vehicle we will be sure to come from Belleville to you.
4/11/2019
Michael A. VERIFIED CUSTOMER
Eric, Ricky and Charlie did an excellent job. Vihicle was repaired and promptly returned. Thanks for great service!