We were traveling from our home in Ankeny, IA to Nashville when we drove or an object in the road. The wheel was damaged and the tire went flat. Both were damaged beyond repair.
Eric worked hard to get our tire and wheel processed with Intire. Intire was having a problem processing our request. Eric had to make several phone calls, texts and emails before Intire decided to pay our claim. I think GM should find another company for insurers to use. Thanks Eric, for doing a great job and helping us.
9/4/2019
Michael S. VERIFIED CUSTOMER
Couldn't be more pleased
Prompt and courteous service
Super convenient
Just another reason why we bought the vehicle from you guys and recommended you to everyone. Thank you
8/29/2019
Renee R. VERIFIED CUSTOMER
The service man who took care of me had a smile on his face and he was very respectful. He also answered my questions with no problem.
8/29/2019
Ronald B. VERIFIED CUSTOMER
Thanks for taking the time to go over my options.
8/29/2019
Allan H. VERIFIED CUSTOMER
Jonathan was very considerate and sociable with my needs I had today. I appreciate his courtesy !
8/27/2019
Jean S. VERIFIED CUSTOMER
Thanks for taking care of my car.
8/27/2019
Mary E. VERIFIED CUSTOMER
Eric does a great job. He is always so friendly. He explains what needs to be done and how long it will take.
8/26/2019
Newt H. VERIFIED CUSTOMER
They found the problem fixed it (so far) at a reasonable cost
8/25/2019
Leeann F. VERIFIED CUSTOMER
Excellent customer service
8/23/2019
Joseph W. VERIFIED CUSTOMER
Thanks for all help
8/22/2019
R.J. K. VERIFIED CUSTOMER
Great Service!
8/22/2019
Donald H. VERIFIED CUSTOMER
Vehicle was picked up at my employer,no vehicle left for me to use if mine wasn't repaired before I got off work. I called service to see if I would get it back stating the time I needed it, and was told it would be there. It was finished with repair at 2,I get off at 3:30,and had to wait till 4 before my vehicle showed up. Very unhappy.
8/20/2019
Vickie B. VERIFIED CUSTOMER
I should not have sat for one and half hours then have to go ask when my car was going to be ready. I asked when I made the appointment if I would be done by 1430. I was told yes. Why not give me updates on TBE service?? I witness them giving others updates. I guess my car wasn't as important
8/20/2019
Andres I. VERIFIED CUSTOMER
Good service JD Dusntin are great customer service reps.
8/17/2019
Richard L. VERIFIED CUSTOMER
As always courteous and timely service
8/17/2019
Taylor M. VERIFIED CUSTOMER
We love dealing with you guys but havnt been so fortunate to stay away after we bought our dodge mini van. We have had to bring it back 2 times now and my only complaint is when i got there to pick up the van it wad totally on empty anf i had to wait for someone to put gas in it. And im certin that it had a little more than a quart tank when we left it.