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Real Reviews from VERIFIED CUSTOMERS
Mary Ann. VERIFIED CUSTOMER
Thank you for taking such good care of me while my car was in the shop
9/8/2024
Vincent G. VERIFIED CUSTOMER
Truck was completed on time
9/7/2024
Michael D. VERIFIED CUSTOMER
Ken Grody Ford is always there for us & our service advisor Chad does a great job taking care of us. Thanks so much!
9/5/2024
Enrique T. VERIFIED CUSTOMER
Yes it was great
9/5/2024
Todd H. VERIFIED CUSTOMER
I will be happy to fill out the survey for Angel , he was amazing!!
9/5/2024
Gloria H. VERIFIED CUSTOMER
Angel is a one that helped me he was the best and all the other ones are good at what they do. I take my car there because They. always taking care of me Very well.
9/4/2024
Miguel G. VERIFIED CUSTOMER
I would like to thank Paloma and Angel Jimenez at Ken Grody Ford for taking care of my needs and also for being really helpful.. Thank you very much Angel for all your Tim and help
9/2/2024
Steven S. VERIFIED CUSTOMER
Service advisor Chad was great with my service. He explained and managed the appointment extremely well. But, I was very disappointed with Ford corporate engineers for allowing what should be a pretty easy job, replacing a headlight, to be such a timely, complicated and expensive repair. I love my Fusion, and I know that there’s nothing that can be done now, but…poorly done, Ford corporate.
9/1/2024
Scott A. VERIFIED CUSTOMER
Chad always takes great care of us and our vehicles. He is the BEST!!!
8/31/2024
Duncan L. VERIFIED CUSTOMER
Mr Chad Larson is best and most professional service man at Ken grody he is always helpful and accommodating. Provides me details about my car repair and makes recommendations as needed
8/31/2024
Maria B. VERIFIED CUSTOMER
Chad was very efficient and communicated the service process very efficiently!
8/30/2024
**** L. VERIFIED CUSTOMER
Appreciated that you were able to get me in quickly to fix problem.
8/30/2024
Jack W. VERIFIED CUSTOMER
7am appointment, took car shortly after. Out by 8:10am
8/30/2024
Sarah C. VERIFIED CUSTOMER
Chad was very polite and helpful. The KGF service team is always attentive and great. Thank you
8/30/2024
Michael D. VERIFIED CUSTOMER
Great service - Chad got us in and out in less time than estimated. Only an oil change but the work done was perfect as always. No job to small. Thanks for your help!
8/29/2024
Marcia S. VERIFIED CUSTOMER
I have always had a great experience with Chad as my service manager. He was aware of a few other recalls that I was not aware of. He does a great job at checking these things that are important For my car.
8/27/2024
Dawn D. VERIFIED CUSTOMER
Timely and kept me informed
8/24/2024
Carl M. VERIFIED CUSTOMER
Chad was excellent . He got my vehicle done in a timely matter and was very informative. Great customer service.
8/24/2024
Elisa S. VERIFIED CUSTOMER
Quick service and always a pleasant experience
8/23/2024
Philip M. VERIFIED CUSTOMER
Chad is always great
8/23/2024