Chad Larson, is the best auto tech. Always keeps my car in top shape.
1/12/2021
Gerald L. VERIFIED CUSTOMER
Getting through via phone was not great
1/12/2021
Gray G. VERIFIED CUSTOMER
Mike is terrific. The service that is provided at this dealership from the service reps has caused me twice to go out of my way to get my truck worked on here. The customer service and sense that you’re being taken care of is unmatched. Michael Mills and Stephen are terrific. Both of those men deserve immense credit for the atmosphere they provide.
-Gray G
1/10/2021
Leisa R. VERIFIED CUSTOMER
I believe the service was fine- I received what I came for, but I sat for 2 hours and 45 minutes for an oil change. A kind gentleman who is in the service dept must have noticed I was there for a long time and asked what I was waiting for. He checked on the status of my car and it had been completed. I received a text after I got back home that my service was complete. The communication was quite lacking
1/9/2021
Michael S. VERIFIED CUSTOMER
Chad is a rockstar and he's doing a great job, but you need more service associates. Asking Chad to cover so many customers and accounts makes it difficult for him to keep people updated and respond accordingly to questions.
1/9/2021
Melissa K. VERIFIED CUSTOMER
I always find the service to be a great experience. And Chad Larson is the best - knowledgeable and personable.
1/9/2021
Tim O. VERIFIED CUSTOMER
Brad does a wonderful job!!!
1/8/2021
Rosa F. VERIFIED CUSTOMER
The gentlemen delivering the vehicle were super friendly and respectful, thank you for take good care of my suv. I really appreciate all the trouble Mike and his team took to service it and deliver it to me. You’ve got ?????????? Thank you so much Ken grody team!
1/8/2021
Jeff Scott. VERIFIED CUSTOMER
Chad is the best darn service advisor in the world. I go to Ken Grody Ford because of Chad. I’m planning on buying a new Ford Ranger because of Chad. Can’t tell you how valuable he is, But I sure am sure you know that. I can’t say enough nice things about him as a service advisor and a person. I don’t know what he gets paid but he deserves much more.
Thanks,
Jeff
1/8/2021
Amanda M. VERIFIED CUSTOMER
Great service as always!
1/7/2021
Tracy S. VERIFIED CUSTOMER
I always get the best care when working with Mike Mills. He makes the process very easy.
1/7/2021
Julian S. VERIFIED CUSTOMER
Mike Mills is first class!!
1/7/2021
Gerard D. VERIFIED CUSTOMER
Great experience and outstanding customer service. Thank you so much Sir Chad Larson.
1/6/2021
Jesus B. VERIFIED CUSTOMER
GOOD SERVICES
1/6/2021
Paul N. VERIFIED CUSTOMER
Service advisor was great
1/6/2021
Rogelio S. VERIFIED CUSTOMER
Chad Larson always goes above and beyond every time. This guy really cares for his customers. All around great guy.
1/6/2021
Ken S. VERIFIED CUSTOMER
Love working with Mike. Man of his word
1/6/2021
Reyes E. VERIFIED CUSTOMER
The problem was fix and they got my car clean
1/2/2021
Chad L. VERIFIED CUSTOMER
Ken Grody Ford has always gone up and above any expectations I have ever had. The team is second to none. They have shown time and time again how to handle any and all situations. Especially during this extremely trying time. It amazes me how they do what they do every single time. Nothing that comes their way will never slow them down. Great job team!!!’n