Took care of the issue (as far as I can tell). Nice and kept me updated.
11/27/2020
Joseph P. VERIFIED CUSTOMER
Never had a more thorough or professional service experience. I will come to Ken Grody Ford for service and purchases for life! Chad Larson is top notch!
11/27/2020
Gregory M. VERIFIED CUSTOMER
Mike is one of the reasons I have bought over 6 trucks from this dealership. His customer service is bar none!
11/25/2020
Michael L. VERIFIED CUSTOMER
Great
11/25/2020
Michael O. VERIFIED CUSTOMER
Thank you
11/25/2020
Juan V. VERIFIED CUSTOMER
Thank you! Excellent service.
11/25/2020
James P. VERIFIED CUSTOMER
Had a great experience with sales and service
11/25/2020
Candace C. VERIFIED CUSTOMER
????mike!!! he is awesome and SO on it!! a pleasure to work with!!!
11/25/2020
Drew A. VERIFIED CUSTOMER
Thanks for the quick and easy maintenance on my truck. Always a good experience.
11/25/2020
Leila C. VERIFIED CUSTOMER
Completely satisfied
11/25/2020
Juan C. VERIFIED CUSTOMER
I was treated great by Michael at you service department during my visit.
Thank you,
Juan C
11/25/2020
David G. VERIFIED CUSTOMER
Chad is the number one service manager he takes great care of my truck and me that's why I drive from Huntington Beach to Carlsbad if you have any problems with your car go see Chad the service manager at Ken grody Ford in Carlsbad California he's the best
11/25/2020
Chad M. VERIFIED CUSTOMER
I had to come back and wait for a repair needed, which was caused by the previous recall repair. The technicians didn't check everything, and it could have left me stranded... the error wasted my time, but we both got lucky it didn't cause more harm
11/22/2020
Troy S. VERIFIED CUSTOMER
Best service and best employees. Would definitely recommend.
11/22/2020
Catherine B. VERIFIED CUSTOMER
So glad I found you guys! Excellent customer service and you fixed the tire valve that has been causing the low pressure reading for months. Thank you!!
11/22/2020
Kenneth B. VERIFIED CUSTOMER
In and out efficiently
11/22/2020
Leila C. VERIFIED CUSTOMER
My only comment is they should let me know when my car is ready so that I don’t have to wait for a longer time when my car is already been done.
11/22/2020
Andre S. VERIFIED CUSTOMER
Chad as always provided outstanding customer service. He’s another reason why I like to go to Ken Grody. Thank you!