Chad is the best and he always makes sure that I can get an appointment and that everything is taken care of properly in the shop. Excellent service every time Ken Grody CARLSBAD is the BEST Ford service in San Diego County.
2/3/2024
Jennifer P. VERIFIED CUSTOMER
Whenever I need service for my Ford I always call Chad. He's always friendly, professional and communicates. Now, my whole family goes to Chad for our 2 Ford vehicles.
2/2/2024
Carl M. VERIFIED CUSTOMER
Chad was excellent and very informative
2/2/2024
Ralph M. VERIFIED CUSTOMER
Awesome place for service
2/1/2024
Robert H. VERIFIED CUSTOMER
Yes very nice n courteous thank you
2/1/2024
Joe B. VERIFIED CUSTOMER
I was very happy with the service I received. As usual Chad Larson took very good care of my vehicle and me.
2/1/2024
Franklin G. VERIFIED CUSTOMER
Chad was extremely understandable, hes help me countless of times before , but this time i didnt have an appointment so he told me the perfect time to come back & he’ll take care of it in a fashionable manner .. Found the issue immediately . Very Polite , Very professional .
Thank you Ford .
2/1/2024
Andrew S. VERIFIED CUSTOMER
Very pleased
2/1/2024
Dave J. VERIFIED CUSTOMER
I’m visiting from Canada and had something that had to be dealt with and Chad got me in right away. Not a time consuming part ( splash guard) but I did not want it hanging off once I hit the snow for the drive back. I usually get my oil changed each year when I make the trip down, everyone I deal with there is excellent. Chad was especially helpful, please keep him happy.
1/31/2024
Matthew C. VERIFIED CUSTOMER
Angel was able to handle my two issues with no problem and is always so friendly and helpful. I appreciate the whole team at Ken Grody! ABSOLUTELY love my truck
1/31/2024
Sarah C. VERIFIED CUSTOMER
Great service. Prompt and efficient. Thank you.
1/31/2024
Linda S. VERIFIED CUSTOMER
I would not want to work with any other service advisor than Mike Mills. He is professional, conscientious, thorough, respectful, and friendly.
1/31/2024
Duncan L. VERIFIED CUSTOMER
Chad Larson is awesome. Ken grody ford is privileged to have that gentleman
1/31/2024
Heather R. VERIFIED CUSTOMER
Chad is the best front man ever.
Service completed as planned.
1/30/2024
Burness Flooring. VERIFIED CUSTOMER
Thanks
1/30/2024
Michael F. VERIFIED CUSTOMER
Great communication with customers on service details
1/30/2024
Steven S. VERIFIED CUSTOMER
Mike Mills is the best. He listened to my concerns and provided informative information back.
My vehicle was serviced quickly and correctly.
Picking up my vehicle was great too (I don’t know the counter persons name ) but she was quick and efficient.
The only not so great is…. too many vehicles stored in the service dept drive entrance. It gave a false impression of poor organization and risky to drive into because of crowding.
1/28/2024
Tim O. VERIFIED CUSTOMER
Chad has been the Ford service Tech for me for many years. He does an excellent job. Great guy to work with.
1/27/2024
James B. VERIFIED CUSTOMER
My wife and my daughter brought my truck in for service yesterday. Chad took care of them as expected. I’m at home with the surgery on my foot and couldn’t bring the truck in so I asked my wife if she could do so well knowing that Mr. Larson would take perfect care of getting the truck serviced didn’t take but little more than an hour and a half and she was out of there next week I’m gonna have her bring in my Lincoln. Thank you so much I can’t say enough about Chad Larson. I’ve been going to him for over 20 years James B