Always a great experience at Ken Grody , Mike always takes care of us , Cement Masons
Thanks
1/13/2024
Adolfo S. VERIFIED CUSTOMER
Great service
1/13/2024
Toni B. VERIFIED CUSTOMER
Mike and his team in Service are the best!!
So helpful and very kind
Thank you
1/12/2024
Danny R. VERIFIED CUSTOMER
Work was great had to wait 25 minutes after I paid she had to call again My time wasted was ridiculous
1/12/2024
Jay A. VERIFIED CUSTOMER
Thank you
1/11/2024
Rosalba R. VERIFIED CUSTOMER
I.so Happy
1/11/2024
Gail N. VERIFIED CUSTOMER
Quality customer service provided
1/11/2024
Troy S. VERIFIED CUSTOMER
Chad is the best. Only reason I keep coming back. Two thumbs up…
1/10/2024
Amy K. VERIFIED CUSTOMER
Mike is awesome communicates well and is transparent about service
1/10/2024
Kenneth K. VERIFIED CUSTOMER
Mike is the best!!!
1/10/2024
Andrew S. VERIFIED CUSTOMER
Extremely happy with the service and the quality support from the team
Thanks
Andrew
1/9/2024
Michael M. VERIFIED CUSTOMER
AWESOME!!!!!
1/9/2024
Larry L. VERIFIED CUSTOMER
Good petson
1/6/2024
Kelly G. VERIFIED CUSTOMER
Great communication and I trust I am in good hands.
1/6/2024
Felice B. VERIFIED CUSTOMER
Thank you! Chad is Awesome!
1/3/2024
Dominic G. VERIFIED CUSTOMER
It's outrageous that it would cost over $4000 to replace a gas tank.
1/3/2024
Wendy P. VERIFIED CUSTOMER
I love that Mike was very kind and efficient. I don’t know why I needed 2 key fobs. But… he was kind. The price I had to pay was ridiculous and that’s why I normally take my car to a small business. Thanks Ford. It was a holiday weekend and I assumed you’d be open.
1/3/2024
Lucas W. VERIFIED CUSTOMER
I am satisfied but the only thing is wait times. I understand getting behind but 3+ hours waiting for an oil change is a little much. When you have an appt it should be pretty standard to keep it to an hour to an hour and a half. The actual oil change itself takes 15-20 mins for an experienced person and possibly less with your equipment. If I hadn’t paid for the maint I would do it myself at home to save me time. I am coming from Infiniti and Mercedes so used to loaner vehicles and very little wait time ever.