Very grateful for the service and attention from Angel. He was very kind, very knowledgeable about his work and very efficient. Thank you Angel.
8/22/2024
Murphy Family. VERIFIED CUSTOMER
Angel did a great job!
8/22/2024
Matthew H. VERIFIED CUSTOMER
Ken Grody carlsbad has excellent service and Chad kept me informed each step of the way. Always receive the best service
8/21/2024
Neil T. VERIFIED CUSTOMER
Angel was great. Super quick and explained very well everything.
8/21/2024
Linda R. VERIFIED CUSTOMER
Chad L. Is a terrific representative for your business. He is so kind and attentive!
8/20/2024
Joseph C. VERIFIED CUSTOMER
Chad is always great. He is very professional and his knowledge of my vehicles service needs keeps my Escape in tiptop shape.
8/20/2024
Sinisha P. VERIFIED CUSTOMER
Excellent
8/20/2024
Ralph M. VERIFIED CUSTOMER
Awesome service
8/19/2024
Irene H. VERIFIED CUSTOMER
Angel provided excellent customer service.
8/17/2024
Michelle M. VERIFIED CUSTOMER
Always the highest level of customer service. Especially thanks to my service advisor Chad
8/17/2024
Susan H. VERIFIED CUSTOMER
Chad is the best service manager. Excellent customer service, does his job extremely well!!! Answers questions, follows up with details. He knows the product well. My Ford very happy to have Chad!!
8/16/2024
Carl H. VERIFIED CUSTOMER
Chad did a great job making sure I got in and out quickly. Excellent service
8/16/2024
Connor R. VERIFIED CUSTOMER
Mike Mills was fantastic to work with. While my vehicle has had numerous issues, Mike has always been a delight to work with. He is responsive and you can tell he truly wants the best for his customers.
8/15/2024
Murphy Family. VERIFIED CUSTOMER
Great service and follow-through
8/14/2024
Brian J. VERIFIED CUSTOMER
I brought my car (Ford Ranger) in first thing Friday morning. Heard nothing until Tuesday of the following week. Didn’t get my truck back until Thursday. I had to repeat several times the issues I was having, including sending the service adviser a third party picture of a damaged warrantied part. When I picked up my truck no one spoke to me about anything that was done. The sounds coming from my rear axle are still there despite supposedly replacing a damaged CV axle valve. I fear more is wrong with my drive train. I’ll NEVER use your dealership again for service or purchasing another vehicle.
8/14/2024
Luz M. VERIFIED CUSTOMER
Thank you!
8/11/2024
Gregory Charles. VERIFIED CUSTOMER
Chad Larsen always provides us with great service.
8/10/2024
Julian G. VERIFIED CUSTOMER
Always a great service experience at Ken Grody!!
8/10/2024
James W. VERIFIED CUSTOMER
Chad is very skilled at his job and is very personable and helpful.