Chad kept me informed thru the process and let me know what future work my truck would need. In addition he let me know when the job was complete as I waited off siie.
12/16/2023
Joseph Z. VERIFIED CUSTOMER
Great service and advice.
12/16/2023
Micheal C. VERIFIED CUSTOMER
Yes I was very satisfied with the service that I got from Ken grody Ford thank you very much
12/16/2023
Gina M. VERIFIED CUSTOMER
Chad Larson takes excellent care of my car….. he also keeps in good touch about the progress of the job and is very responsive when I have questions or concerns. He is warm and friendly and takes the time to explain the details as needed.
Gina M
12/15/2023
Margaret L. VERIFIED CUSTOMER
I was kept informed and the car works.
12/15/2023
Mark Anthony. VERIFIED CUSTOMER
Thank you for the assist
12/13/2023
Michael R. VERIFIED CUSTOMER
Mike Mills is excellent!!
12/13/2023
Thomas F. VERIFIED CUSTOMER
Mike the Service Manager is a credit to the entire company.
12/12/2023
John R. VERIFIED CUSTOMER
Very professional, informative and fast service.
12/12/2023
Ed A. VERIFIED CUSTOMER
Great service as always. Thank you, Mike.
12/12/2023
Don L. VERIFIED CUSTOMER
You didn't honor the appointment I made. I scheduled a service appointment for 9am on a Thursday and you didn't even look at our car until the following day. Completely unacceptable.
12/9/2023
Hector R. VERIFIED CUSTOMER
Excellent service.
12/9/2023
Keith K. VERIFIED CUSTOMER
Perhaps the best buying experience I have ever had. Jimmy Ceballos was fantastic as a knowledgeable and straightforward, honest, patient, sales rep. Ryan Casper in Finance was also very knowledgeable and honest. Jim Shorter was very helpful in parts/accessories and Chad was very helpful in service. Everyone was very courteous, low pressure, caring and honest. And my F150 Lightening is incredible!
12/9/2023
Steven P. VERIFIED CUSTOMER
My car was damaged while in the possession of the dealership. It was reported at the time and l was told that they would review the video. I have not heard anything back. I did text Mike but have still not heard anything.
12/8/2023
Morally Investments. VERIFIED CUSTOMER
everything was great!
12/7/2023
Keith K. VERIFIED CUSTOMER
High quality and efficient. Very courteous
12/7/2023
Beckman Coulter. VERIFIED CUSTOMER
Michael mills is always very responsive and helpful
He always takes good care of is
12/7/2023
Matthew H. VERIFIED CUSTOMER
Ken Grody staff is very professional and help with all service needs
12/6/2023
Pierre B. VERIFIED CUSTOMER
Thanks to Chad, everything is always done great the first time.
KUDOS to the team!