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Real Reviews from VERIFIED CUSTOMERS
Priscilla C. VERIFIED CUSTOMER
Great service
4/9/2019
James G. VERIFIED CUSTOMER
Thanks joe!!
4/9/2019
Bob B. VERIFIED CUSTOMER
Other than four oil services and one minor repair in 145K miles, every other service has been performed at the Ken Grody facility. The aforementioned services were performed at other Ford dealers while on road trips.
4/8/2019
Candace C. VERIFIED CUSTOMER
love you guys!!!
4/6/2019
Marc R. VERIFIED CUSTOMER
Great team there - cashier, customer service, efficient techs, and of course my service advisor - Chad Larson - who is always awesome
4/6/2019
Jonathan H. VERIFIED CUSTOMER
Ryan is awesome to work with. Will always trust my vehicles wth him.
4/6/2019
Delon G. VERIFIED CUSTOMER
Terrific Service!
4/6/2019
David S. VERIFIED CUSTOMER
Was greeted quickly and my vehicle was completed very quickly.
4/5/2019
Mark G. VERIFIED CUSTOMER
Mike always takes care of us and our fleet of vehicles
4/5/2019
Vittoria C. VERIFIED CUSTOMER
Wonderful customer service. Thank you. From Eloy,too.
4/5/2019
Andre S. VERIFIED CUSTOMER
Thank you for the outstanding service!
4/5/2019
Sally O. VERIFIED CUSTOMER
I had a service appointment @ 8:30 got the a little early and there was so many cars in line some with out appointments but Ryan know I had a appointment they took my car at 8:30 services it and Iit was done right away I was so happy with the way they handled everything, I will always take my car to Ken Grody for my care needs thank you again Ryan !!!
4/5/2019
Cynthia T. VERIFIED CUSTOMER
Keep coming back because of Chad and his professionalism
4/5/2019
Terry C. VERIFIED CUSTOMER
Ryan is a greay service representative !
4/4/2019
Pamela B. VERIFIED CUSTOMER
Ryan was very helpful
4/4/2019
David D. VERIFIED CUSTOMER
Great customer service!
4/4/2019
Dan W. VERIFIED CUSTOMER
Michael was very helpful taking care of my selrvice needs for my Vehicle and updated me in the service progress
4/4/2019
Brian S. VERIFIED CUSTOMER
Mike was informative and responsive, I will be requesting mike to be my service representative from now on.
4/4/2019
Hong H. VERIFIED CUSTOMER
I was very impressed with Chad on a number of levels. First and foremost is his helpfulness and professionalism. I have brought my car in on numerous occasions and each time I walked away satisfied with his level of service. His friendly demeanor and easy going personality is what sets him apart and his responsiveness and attention to details is greatly appreciated. He keeps me informed of the job at hand and regularly updates me on the condition of repairs. Kudos to Ken Grody for having him on staff. I also commend Richard for the lifts from home and work. The shuttle service is just outstanding with him behind the wheel. All in all, I will certainly recommend KG to others. Please keep up the good work!????
4/4/2019
Linda S. VERIFIED CUSTOMER
Michael kept me up to date during the day as to the progress of the airbag replacement. I appreciated that and the follow text message asking me if I had any further questions.
4/4/2019