Each time I come in Chad makes sure that I am well informed, never any surprises. And that I appreciate so much. Being upfront and honest is always, excellent customer service is always key.
3/27/2019
Brooke V. VERIFIED CUSTOMER
Great customer service and great service to the vehicle. Everyone was extremely helpful and nice.
3/27/2019
Eduardo N. VERIFIED CUSTOMER
Joseph is awesome.
As long as the service that was done to my vehicle holds up and I don't have to take it back anytime soon, then I will be completely happy.
But in regards to the customer service we received from Joseph, top notch, he is great!
3/26/2019
Frederick L. VERIFIED CUSTOMER
Chad always has our vehicle fixed or serviced correctly the first time, everytime. He is a great asset to your service team. PROMOTE. THANK YOU FRED LARSON ?????
3/26/2019
Michael N. VERIFIED CUSTOMER
Great job Joseph as usual!!
3/26/2019
Judy S. VERIFIED CUSTOMER
Thank you
3/26/2019
Karen O. VERIFIED CUSTOMER
Mike is always friendly and professional and I’ve always had a great experience with him! Thank you, Karen Joseph
3/24/2019
Marty G. VERIFIED CUSTOMER
I was told it would take 1 1/2 hr for oil change & it took maybe 30-45 minutes!
Awesome!
3/23/2019
Joaquin F. VERIFIED CUSTOMER
Mike, is very thorough and makes it very easy to have work done on my car. Thanks
3/23/2019
Edward F. VERIFIED CUSTOMER
Great timely service
3/23/2019
Joey D. VERIFIED CUSTOMER
Ryan was absolutely amazing. He handled everything very professional and ensured my car was being taken care of. I will always come back to Carlsbad ford just to see Ryan and make sure he is the only service rep that takes care of me. Thank you Ryan!
3/22/2019
Gene C. VERIFIED CUSTOMER
Ryan is awesome!
3/22/2019
James W. VERIFIED CUSTOMER
Service rep was great. However, the last 2 visits, service estimate was at 2-4X what others charge. I will get my oil changed at Ken Grody but nothing more
3/22/2019
Ronald S. VERIFIED CUSTOMER
Joe was very helpful and got me out quickly. Excellent service.
3/22/2019
Tom P. VERIFIED CUSTOMER
Ryan was awesome and very helpful.
3/21/2019
Judith M. VERIFIED CUSTOMER
Joe answered my questions. Julio took me home. Richard picked me up at home. All were very courteous.
3/21/2019
Annie D. VERIFIED CUSTOMER
Everything was great! Thank you Ryan!
3/21/2019
Nohemi M. VERIFIED CUSTOMER
The Service and the attention from KGF and the great Mike is Awesome!! Thank you for your great work!!