My service advisor Chad Larson took care of my my needs. He ensured that the replacement part was available and then had it replaced in a timely manner.
Thank you Chad.
Mark Agualo USMC retired
2/1/2019
Victoria S. VERIFIED CUSTOMER
????
2/1/2019
Sam E. VERIFIED CUSTOMER
Ryan very helpful and friendly!
2/1/2019
Tracy S. VERIFIED CUSTOMER
Many thanks to Michael Mills for always providing the best customer service!
2/1/2019
Maria P. VERIFIED CUSTOMER
Always on top of the service and communication
1/31/2019
Chris D. VERIFIED CUSTOMER
I always am treated great at Ken Grody, just wished labor costs were better.
1/31/2019
Stephen E. VERIFIED CUSTOMER
Exceeded my expectations. Costs were higher than expected
1/31/2019
Michael M. VERIFIED CUSTOMER
Grateful for Warranty on my C-max.
1/31/2019
Logan T. VERIFIED CUSTOMER
Great my check engine light turned on after I left it was fine until I got home from picking it up. Other than that ryan was great kept me informed
1/31/2019
Bernie S. VERIFIED CUSTOMER
Always impressed by the service advisors at this dealership...Joe took it upon himself to replace cabin filter and wipers...car is always done when they say it will be done. well done.
1/31/2019
Mark S. VERIFIED CUSTOMER
Great Service as well as a great shuttle experience with Richard as always!
1/31/2019
Nancy W. VERIFIED CUSTOMER
All of the staff was so professional !
Everyone was so friendly !
1/31/2019
Randall K. VERIFIED CUSTOMER
Yes Mike Mills did an awesome job. Very attentive to all the vehicle issues I was having. Thanks Mike!
Ann Kulesza
1/31/2019
Steve E. VERIFIED CUSTOMER
Joseph is the best! He incorporates all the characteristics of a great service rep! My highest recommendation.
1/31/2019
Ronald J. VERIFIED CUSTOMER
Chad always goes the extra mile.No complaints only positive review.
1/30/2019
Douglas S. VERIFIED CUSTOMER
Joe always does a great job. I trust him 100% with my vehicle.
1/30/2019
Ted T. VERIFIED CUSTOMER
There was a small issue and Ryan was on it!
I appreciate that
1/30/2019
Anna O. VERIFIED CUSTOMER
Thank you Ryan for taking care of the warranty exchange on my battery. You are always the best....you are why I alsway come back to Ken Grody??
1/30/2019
Scott S. VERIFIED CUSTOMER
Mike is a customer service master. Couldn’t ask for anyone better to take care of my vehicle