Excellent work, had me in and out in no time. Thanks again !
1/22/2019
Liam H. VERIFIED CUSTOMER
Ryan was great and easy to work with .... job was done quickly without inconveniencing my whole day
1/22/2019
Tony N. VERIFIED CUSTOMER
Thanks chad my van runs great
1/22/2019
Erick K. VERIFIED CUSTOMER
It is always a pleasure dealing with Mike in the Service Dept. He is the reason I go to Ken Grody Carlsbad.
1/22/2019
Anthony S. VERIFIED CUSTOMER
Joe is a very good service advisor. The ladies in Cashier dept are very nice. Work was properly performed and seems to be all good.
1/20/2019
Sean K. VERIFIED CUSTOMER
I appreciate Ryan keeping in contact with me through out the day.
1/20/2019
Sarah H. VERIFIED CUSTOMER
The problem with my car was fixed I am happy about that, and have confidence in the service done. My problem is how long it took. I understand the service department was very busy that day, but with an 8 AM appointment time I should’ve been one of the first cars finished, I didn’t get my car till 3:pm. Once the problem was identified it only took an hour to fix. Also had an oil change, fluids checked, & tire rotation but that takes 6+ hours?!? I had to cancel and reschedule appointments things I needed my car for in the early afternoon. I am very mad about how long it took.
1/19/2019
Ronald R. VERIFIED CUSTOMER
Good job as always
1/19/2019
Chris T. VERIFIED CUSTOMER
Your consistinly the best service I’ve ever received from a dealership. Thank you
1/18/2019
Bryan G. VERIFIED CUSTOMER
Joe from service is the best. I tell everyone to go to ken grody because of him.
1/18/2019
Ramon M. VERIFIED CUSTOMER
Professional on time and friendly.
I will give them 5 stars
1/18/2019
Kayla F. VERIFIED CUSTOMER
Ryan was incredible! He answered all my questions and helped me get everything done with my car! I appreciate his help! Thank you all!
1/18/2019
Mike M. VERIFIED CUSTOMER
Mike is very professional and did an excellent job.
1/18/2019
Jared N. VERIFIED CUSTOMER
Job well done
1/18/2019
Olivia M. VERIFIED CUSTOMER
Oil change pricing pretty high-but great service from Mike Mills as always.
1/18/2019
Lee F. VERIFIED CUSTOMER
Very pleased with the professional service provided by the talented and friendly staff!
1/18/2019
David E. VERIFIED CUSTOMER
Joe is seriously the best. If he ever leaves, I don’t think I’ve ever had a better service rep. At any dealership of any brand of vehicle.
1/18/2019
Nicole A. VERIFIED CUSTOMER
I was kept informed of progress and cost. My service advisor kept in touch with me.
1/17/2019
Jonathan H. VERIFIED CUSTOMER
Ryan was a complete professional and because of his efforts to help me get my van on the road I will be happy to return to Ken Grody Ford for service while recommending fellow Ford owners to this service department.