Chad Larson always takes careof me and my husband.
10/21/2018
**** P. VERIFIED CUSTOMER
Ken Grody Ford is always very nice, helpful and quick when I come in for service. I even make the drive all the way up from Chula Vista because I trust them the most with my vehcile.
10/21/2018
Lynn M. VERIFIED CUSTOMER
Appreciate Saturday communication.
10/21/2018
Lori S. VERIFIED CUSTOMER
Mike is the beat service advisor. Very nice and takes time to explain what my car needs in the near future.
10/21/2018
Jim B. VERIFIED CUSTOMER
My service writer Joe does a great job taking care of my service needs.
Thanks J. Brown
10/21/2018
Sue B. VERIFIED CUSTOMER
Chad is A1.
10/20/2018
Taylor J. VERIFIED CUSTOMER
Dennis was awesome. Extremely friendly, helpful and professional. Had a great experience and will without a doubt be back!
10/20/2018
Marilyn G. VERIFIED CUSTOMER
Everything went well.
10/20/2018
Marvin W. VERIFIED CUSTOMER
I have been dealing Chad Larson at Ken Grody Ford for12 years. I would not let anyone else take care of my Mark LT!
10/20/2018
Tina R. VERIFIED CUSTOMER
Good mechanical work but a lot of miscommunication. Written estimates and call back would have helped. I was forgotten several times and a very needed truck sat there there finished w no replies from Ken Grody or the Service Manager Ryan. Fortunately Julio tracked it down for us. Kudos to Julio.
10/20/2018
Troy S. VERIFIED CUSTOMER
Chad is the best. Takes the sting out of a bad situation. Employee of the month for sure!
10/20/2018
Russell D. VERIFIED CUSTOMER
Mike is very professional and knowledgeable.
10/20/2018
Eddie D. VERIFIED CUSTOMER
I love the in and out service. Everyone was will to help and service with a smile.
10/19/2018
Kelly F. VERIFIED CUSTOMER
Ryan is the best !
10/19/2018
Maricela U. VERIFIED CUSTOMER
Over all I’m satisfied with the service.
10/19/2018
Bob N. VERIFIED CUSTOMER
And I am also very, very excited that you are so excited with our service, I’m having a hard time containing myself. I truly hope that you are able to handle the excitement that you must experience each and every day!
10/19/2018
Shawn B. VERIFIED CUSTOMER
Joe was great in communicating updated status and everything on my vehicle was completed before originally scheduled. I really appreciate the honesty that my repair was still under ext warranty - saving $1500. And maybe best of all, my Explorer’s power steering went out as my gas tank was almost on E, so you guys put a couple gallons in when I picked it up - this was the least expensive aspect of the situation, but it saved me another potential headache. So I’d say 10 out of 10. Thanks! Shawn
10/19/2018
Lisa Marilee. VERIFIED CUSTOMER
Thankyou Chad
10/19/2018
Liberty A. VERIFIED CUSTOMER
Mr. Larson is Awesome!!!! He is always so nice when our family comes to get our cars checked. We really appreciate the service and highly recommend him. Give him a raise.