I HAVE SPENT MANY YEARS IN AND AROUND FORD DEALERSHIPS.
THIS WAS THE BEST SERVICE EXPERIENCE EVER. DENNIS
ZEIGLER MADE IT SO. PROBLEM DIAGNOSIS AND CUSTOMER
FOLLOWUP WERE SECOND TO NONE.
THANKS DENNIS
10/19/2018
Mary W. VERIFIED CUSTOMER
Dennis is always so professional and courteous. Great customer service. Thank you Dennis.
10/18/2018
Michael S. VERIFIED CUSTOMER
Chad has always been the best customer service rep I’ve ever had
10/18/2018
Elizabeth D. VERIFIED CUSTOMER
Dennis is a wonderful service advisor. He made sure my Lincoln MKX was serviced in a timely manner and ordered the parts I needed for some additional repairs.
10/18/2018
Patricia H. VERIFIED CUSTOMER
Great experience, kind, prompt text responses, built trust!
Thank you.
10/17/2018
Scott C. VERIFIED CUSTOMER
Very happy with service center
10/17/2018
Luke M. VERIFIED CUSTOMER
Ryan was very attentive and professional. Gave realistic expectations and made sure the team delivered when promised.
10/17/2018
Noel S. VERIFIED CUSTOMER
Excellent service
10/17/2018
Steven L. VERIFIED CUSTOMER
Even with as busy as the service dept was they got me in and out quickly. Many thanks.
10/16/2018
Evangelina M. VERIFIED CUSTOMER
Dennis is the sole reason I’m still having my Raptor services by Ken Grody Ford. Thank you.
10/16/2018
Alfredo G. VERIFIED CUSTOMER
Ask I spoke about with Michael, I have had nothing but great experiences at Ken grody. From initial purchase to a servicing I had today. Blair, my sales rep during purchase and mike today at servicing were nothing but short of great! I live in the South Bay and will most definitely will not hesitate to come back in the future, even with other ford dealers closer by.
10/16/2018
Carol C. VERIFIED CUSTOMER
Mike mentioned that my maintenance contract allowed service every 7500 miles and suggested I bring the car back at 15000 miles so I could get back on schedule and get all the work done that I was entitled to which I appreciated.
10/16/2018
Sandra H. VERIFIED CUSTOMER
Thank you
10/16/2018
Chris C. VERIFIED CUSTOMER
Joe the service advisor who assisted me was extremely friendly and have no problem answering any and all questions I had the warm atmosphere is always greatly appreciated
10/16/2018
Cristian L. VERIFIED CUSTOMER
My car wasn’t wash and they didn’t reset my oil change meter
10/16/2018
Steven B. VERIFIED CUSTOMER
Chad always takes care of me!
10/16/2018
Patricia Ann. VERIFIED CUSTOMER
Attentive to customers' requests for service required.
10/16/2018
Peggy M. VERIFIED CUSTOMER
Besides the best service from Michael and Dennis it was a great feeling they really do care about doing their very best for the customer.
10/13/2018
Reyes C. VERIFIED CUSTOMER
Everything was perfect!
10/13/2018
Debbie H. VERIFIED CUSTOMER
Joseph was helpful and courteous and took the time to send my vehicle to a few departments to get the issue with my car corrected. He is great part of your service team!