Chad Larson always give us the best service. Chad is why we trust Ken Grody!!
10/28/2023
Linda H. VERIFIED CUSTOMER
Professional and timely.
10/28/2023
Joe B. VERIFIED CUSTOMER
I am very satisfied with how I was treated and the work done. Chad was great. He has taken good care of us and are car now for over eleven plus years.
Christine Bailey
10/27/2023
Rob C. VERIFIED CUSTOMER
Chad is great to work with. He was very responsive once the vehicle was dropped off and even though there was some lot damage to the drivers side door, he helped quickly resolve the issue in a satisfactory way. In my business we can't be without the vehicle for long and he made sure that we had minimal down time. Thanks Chad and Ken Grody team!
10/27/2023
John S. VERIFIED CUSTOMER
KG is second to none. Chad is an asset to the team. The Ford dealership in La Mesa should visit KG, for the way a service process functions.
10/26/2023
Karen N. VERIFIED CUSTOMER
Service was awesome, fast and efficient. Everyone was pleasant and very helpful
10/26/2023
Chancellor H. VERIFIED CUSTOMER
Chad Larson is the man’s!
10/26/2023
Nancy W. VERIFIED CUSTOMER
I’ve known Chad for a long time.
It’s always a pleasure to bring the car in for service
10/26/2023
James M. VERIFIED CUSTOMER
I would have liked to see, on the bill statements pad description, the dimension of the brake pads at the beginning of its use, for comparison of the 3mm number at end of pad use as recommended by service employees. I will call the Service department (or Parts department, maybe) tomorrow for that number.
10/26/2023
Ann B. VERIFIED CUSTOMER
Service was quick and complete and Chad was very helpful
10/24/2023
Rocio A. VERIFIED CUSTOMER
Great job and super friendly staff
10/24/2023
Marco Polo. VERIFIED CUSTOMER
Mike Mills is amazing! He epitomizes friendly, exceptional service.
10/24/2023
David R. VERIFIED CUSTOMER
Attentive and informative
10/20/2023
Marin A. VERIFIED CUSTOMER
Excelent service
10/20/2023
Rodney P. VERIFIED CUSTOMER
Service was excellent and appointment on time and delivery of car was as expected.
10/20/2023
Flycasters West. VERIFIED CUSTOMER
Service Department is great.
10/20/2023
Pamela M. VERIFIED CUSTOMER
Mike Mills is a true pleasure to work with! He always works with my schedule to make sure any maintenance needed is taken care of promptly and keeps me updated on the status. Extremely personable, knowledgeable and professional.
10/19/2023
Paul C. VERIFIED CUSTOMER
Service was scheduled for my pre-paid 100K service, at drop off re-confirmed vehicle would be available same day. After a couple hours got a call vehicle would not be ready, and that the necessary 100K service was unknown. When requesting to discuss situation with management, no one was made available. Had to retrieve my vehicle without the appropriate service completed. Service advisor made no effort to remedy the issue and made no effort for my request to discuss with management. You’ve lost my future business.