CHad was on top of everything as usual! Got back to me promptly. I needed brakes got it done AND my car got washed all before 5. I’m leaving on a trip in the morning. I wanted to make sure everything was ok. I have all the confidence that my drive to Palm Springs will be smooth. Chad is consistently professional and thorough.
8/24/2018
Jeanette S. VERIFIED CUSTOMER
Your staff is top notch.
8/24/2018
Olivia K. VERIFIED CUSTOMER
Outstanding service provided by Joe, Richard, and your skilled diesel mechanic. Originally I had my truck towed to Encinitas Ford. Immediately, I was informed there would be a $199.00 charge to diagnose. I had no warranty on my 2014 F-350 deisel truck, knowing that I did. The truck would take 2-3 days to look at. They only have ONE deisel mechanic! Returned to my son’s house where we called good Joe. “He informed me you guys had 5-diesel experts”!!! First thing in morning I had my truck towed sgain. By 10:19 am Joe called to let me know the truck was repaired. Under the warranty I knew I had. Got me back safely to Arizona to be very happy with the service and reunited with my family.
I will never forget you guys. You’re THE BEST ????
Olivia I. Kirk
Wickenburg, AZ
8/24/2018
Denise D. VERIFIED CUSTOMER
There was damage done to my interior, while having the passenger airbag replaced under warranty that I immediately brought to Chad's attention. He without hesitation looked at the damage and made arrangements for around 10 days to have the repairs made on my interior by your location. I will get back to you on the results.
8/24/2018
Pamela June. VERIFIED CUSTOMER
Chad is Fabulous!
8/24/2018
Thurman H. VERIFIED CUSTOMER
I dont know the mechanics name but im extremely grateful for the emergency service to my vehicle and it wasn't bought there. Very very helpful. Gratefully appreciated. Thank you very much.
8/24/2018
Donna J. VERIFIED CUSTOMER
Great guy!! Always pleasant & helpful
8/24/2018
Mark C. VERIFIED CUSTOMER
When they replaced/ rebuilt the long block, they got oil/ grease on my cloth upholstery and smeared it when they tried to clean it off and it was not cleaned off and looks dirty. One of the rotors was bent and had to be turned. The passenger windshield wiper now strikes the window frame. I have no confidence in this car now.
8/23/2018
John R. VERIFIED CUSTOMER
Great service!
8/23/2018
Darlene W. VERIFIED CUSTOMER
It was done quickly. Thank you
8/23/2018
Daniel D. VERIFIED CUSTOMER
Hector de la Fuente must be given a pay rise.
8/23/2018
Joshua T. VERIFIED CUSTOMER
I appreciated Chad’s communication. Thank you for your service.
8/23/2018
Toni M. VERIFIED CUSTOMER
Awesome awesome is the only word I can think of.
Everyone I spoke with must of been trained by the same person.
Mahalo /thank you.
8/22/2018
Carly D. VERIFIED CUSTOMER
You guys are the best!
8/22/2018
James C. VERIFIED CUSTOMER
No help and gave me the wrong diagnosis. And then argew with me about it. Will go some where else from now on
8/22/2018
Shelley C. VERIFIED CUSTOMER
Dennis was amazing!!!! Went out of his way to help complete the service on my vehicle. He’s an asset to the company.
8/21/2018
Myra Blanche. VERIFIED CUSTOMER
I can always feel good about the care and service at Ken Grody
8/20/2018
Larry M. VERIFIED CUSTOMER
GREAT SERVICE..car runs very smoothly!
8/19/2018
Judy I. VERIFIED CUSTOMER
Dennis was very helpful and walked me through the checkin process with ease. Since I was away from home when car troubles began, 5e shuttle driver was also a blessing and incredibly pleasant (my apologies I forgot his name!)