Chad always is very attentive when I bring in my truck. Great service.
8/18/2018
Richard N. VERIFIED CUSTOMER
I dropped the car off over night and it was finished the following day. I immediately got a call back from Dennis when it was finished. Thank you
8/18/2018
Rey M. VERIFIED CUSTOMER
Excellent service, great follow-up and very clear communicator. The best overall service I have ever had at any dealership!
8/18/2018
Ornella R. VERIFIED CUSTOMER
Great job!
8/18/2018
John R. VERIFIED CUSTOMER
Parking for service was a little confusing at first (being the first time here getting my car serviced) as there were lots of cars ahead of me and a car facing the opposite direction in one of the other two lanes which made me think service was behind schedule. However the service technician had my car ready ahead of the hour and a half time, closer to about an hour.
Thank you for getting the car finished ahead of schedule.
8/18/2018
Fred W. VERIFIED CUSTOMER
Ryan, your service representative is always great.
8/18/2018
William T. VERIFIED CUSTOMER
Ryan and Hector were amazing!
8/18/2018
Peter Z. VERIFIED CUSTOMER
Ryan was great. All set !
8/18/2018
Paul D. VERIFIED CUSTOMER
I've been with Chad Larson for at least last 6 yrs or more, he is doing and has Always helped me in any way that was needed. Thank you Chad and Ken Grody Ford
8/18/2018
Ross H. VERIFIED CUSTOMER
Always great service. Dennis is great and Matt is the best. Thanks again.
8/18/2018
Teresa T. VERIFIED CUSTOMER
Ryan and everyone were amazing, I did not have an appointment but they took my concerns about my safety seriously and got me taken care of as soon as they could, I was surprised to get my car back the same day.
Teresa T
8/18/2018
Deanthony G. VERIFIED CUSTOMER
Ryan was very helpful. He was great!!
8/18/2018
David G. VERIFIED CUSTOMER
Thanks for the great service Dennis
8/18/2018
Adriann M. VERIFIED CUSTOMER
Dennis is great!
8/18/2018
Mark C. VERIFIED CUSTOMER
Picked up my car yesterday and drove it home; started to drive to work today and heard a clump, clump, clump sound. So I turned around and parked my Ford Escape in the driveway, and will call for it to be towed back to Ken Grody Ford to be looked at again. This is a lease and I want to return it and terminate the lease.
8/16/2018
Herb W. VERIFIED CUSTOMER
The main reason I bring my car to be serviced at Ken Grody is because of Chad Larsen. The way he treats me and helps me is unmatched in this type of job. Richard with the shuttle is a gem, as well.
8/16/2018
Lynn S. VERIFIED CUSTOMER
Done in half the time I expected. Easy-Peasy!!
8/16/2018
Gary C. VERIFIED CUSTOMER
I was charged 1000 for a hose clamp that fell off my intercooler and I had the car their for 2 days, and when I decided to try to put on a hose clamp the original hose clamp was still inside the car and I was get charged over pride for a cheap little hose clamp, Ryan was the service guy.
8/16/2018
Dan H. VERIFIED CUSTOMER
Chad was very professional and delivered my vehicle on time.