I had asked to have the remote entry fixed and they did not work on it. Had to make a second appointment and now having to deal with the drop off/ pick up a second time in a week
8/4/2018
Erika C. VERIFIED CUSTOMER
After looking the truck over I found a big dig in my aftermarket exhaust.
8/4/2018
Duncan L. VERIFIED CUSTOMER
Joseph is the most professional customer-oriented service provider I have come across. I choose ken Grody in carlsbad because of Joe Britton's professionalism, responsiveness and customer service. I live in delmar.
8/4/2018
Ruben L. VERIFIED CUSTOMER
He accomodated my every request beyond me expectations.
8/3/2018
Ken B. VERIFIED CUSTOMER
This was an exceptional experience, top Ford dealership I have been to. Thank you.
8/3/2018
Lawrence S. VERIFIED CUSTOMER
Ryan did a great job.
8/3/2018
Grant O. VERIFIED CUSTOMER
Great service as usual from Chad
8/3/2018
Mike G. VERIFIED CUSTOMER
Joe is the best! :)
8/3/2018
Josan B. VERIFIED CUSTOMER
As always Chad always keeps me informed of my car and ensuring we are well taken care off!!!
8/3/2018
Jeff C. VERIFIED CUSTOMER
Joe is great. Got everything done on my vehicle nice & efficient. Thanks.
8/3/2018
Meryl J. VERIFIED CUSTOMER
Always a positive experience
8/3/2018
Michael G. VERIFIED CUSTOMER
Always great!
I drive from Vista because of your service.
8/2/2018
**** C. VERIFIED CUSTOMER
Dennis is a great individual!
8/2/2018
Erika D. VERIFIED CUSTOMER
My car advisor Chad was fabulous and has been great over my multiple issues with my 2015 explorer. I can honestly say he is great. The car is the worst I have ever owned. To this date I will never buy a Ford again. I owned a flex before this and had multiple issues as well. I am sad I will lose Chad as a car service advisor, but Ford will lose me as. Future customer. Stick to making trucks.
8/2/2018
Danny R. VERIFIED CUSTOMER
Ryan is a great representative of Ken Grody Ford. He always gives me great service!
8/2/2018
Gloria E. VERIFIED CUSTOMER
He let me know about everything going on with my car. & was nice to me with good attutide.
8/2/2018
Darlene T. VERIFIED CUSTOMER
Always consistently excellent customer service from Chad Larson
8/2/2018
Marshall K. VERIFIED CUSTOMER
Dennis always takes care of me and i appreciate his service. Top notch!
8/2/2018
Harold C. VERIFIED CUSTOMER
Joseph Britton did a very good job of taken care of the "Works" coupon that I needed for my vacation next week. Harold E. Collison