Really appreciate my service advisor Dennis Ziegler . Always upfront and honest! He keeps me coming back. I’m a life long Ford customer because of people like him!
6/16/2018
Lonnie O. VERIFIED CUSTOMER
Awesome service as usual. Thank you.
6/16/2018
Laura R. VERIFIED CUSTOMER
Dennis is the best!
6/16/2018
Dennis T. VERIFIED CUSTOMER
Good quick service.
6/16/2018
Izamar P. VERIFIED CUSTOMER
Ok good job
6/16/2018
Darlene T. VERIFIED CUSTOMER
Chad Larson is very professional as well as personable. I’m very pleased & happy w/the service at Ken Grody Ford!
6/16/2018
Debra J. VERIFIED CUSTOMER
Ryan was very helpful and was waiting for me to evaluate my problem.
It was only 30 and I felt relieved that there was no issue that would prevent my planned trip. Very good service.
6/16/2018
Patricia W. VERIFIED CUSTOMER
Fast ,excellent experience thank you! ????
6/16/2018
Giles P. VERIFIED CUSTOMER
Joe was great. Service was done fast. Communication with your company is difficult. The phone system is inefficient and confusing.
6/16/2018
Gentry F. VERIFIED CUSTOMER
So far so good.
6/15/2018
Randy T. VERIFIED CUSTOMER
Efficient
6/15/2018
David O. VERIFIED CUSTOMER
Always friendly and courteous.
6/15/2018
Leone P. VERIFIED CUSTOMER
Everything was great but it did take a long time compared to going someplace else.
6/15/2018
John M. VERIFIED CUSTOMER
Your dealership is always awesome and great service and Dennis is awesome to
6/15/2018
Don K. VERIFIED CUSTOMER
Great honesty! Thought I needed brakes but not yet. Thanks!
6/15/2018
Jamison M. VERIFIED CUSTOMER
Excellent customer service
6/15/2018
Thomas Eugene. VERIFIED CUSTOMER
This is the 3rd time I have had this problem with this car. It would be nice to have some reassurance that this isn't going to happen again. Am I doing something I shouldn't be doing? I always try to be careful not to kick the interior panels, because of the previous problems. So why the repeat problems? Also, the last time I had this problem, it only cost $135 for the repair (Invoice #145093). But now the same repair costs $360? You can see why I don't want to have this problem again.
6/14/2018
Anne L. VERIFIED CUSTOMER
Very efficient, effortless experience. Dennis always excels in customer service.
6/14/2018
Joyce M. VERIFIED CUSTOMER
You have a super employee in Chad. He kept me
Informed of the problems and was able to explain
Them in simple English that I understood.