Joseph did a great job. He was very helpful and informative.
5/2/2018
Michael L. VERIFIED CUSTOMER
Joseph was very kind and helpful
5/2/2018
Cristian L. VERIFIED CUSTOMER
I received a call saying my car was ready for pick up. I showed up about an hour after I received the call and they still had me wait. They told me the car was being washed and it would be another 10 - 15 minutes.
5/2/2018
Ken M. VERIFIED CUSTOMER
Very accommodating and quick. No hassle service. Would highly recommend Ken Grody Ford in Carlsbad.
5/2/2018
Greg G. VERIFIED CUSTOMER
Joe does a great job.
5/2/2018
Lisa F. VERIFIED CUSTOMER
Dennis has redeemed my opinion of Ken Grody Dealership! Purchasing my vehicle was not pleasant, but the service department has made me a fan!
Really a GREAT representation of the company.
Friendly, knowledgeable, professional, patient and communicative are a few terms I would use to describe my experience with Dennis.
5/2/2018
Charles D. VERIFIED CUSTOMER
Mike Mills always takes care of me for all my cars, great guy and very knowledgeable
5/1/2018
Natalie H. VERIFIED CUSTOMER
Thank you Chad and the service team for always being attentive to our service needs.
5/1/2018
Laura A. VERIFIED CUSTOMER
Very fast service, always friendly and helpful!!
5/1/2018
Michelle L. VERIFIED CUSTOMER
Excellent customer service
5/1/2018
Raymond D. VERIFIED CUSTOMER
The service person Dennis Z. was outstanding.
One comment. I have received 3 calls on my cell phone and at least 5 emails know with regards to this service visit. The service appointment from scheduling to picking up my car was fantastic. The calls and the emails after one of each really took the shine away from the gold medal service appointment.
5/1/2018
Ivan C. VERIFIED CUSTOMER
Chad was great!
5/1/2018
Erik F. VERIFIED CUSTOMER
Outstanding service as always!
5/1/2018
Anthony S. VERIFIED CUSTOMER
Joe Britton is a very good service advisor.
4/28/2018
Tom K. VERIFIED CUSTOMER
Thank you
4/28/2018
James B. VERIFIED CUSTOMER
Joe has been my guy for years. He always gives me the best service, and is a huge reason I keep coming back to Ken Grody in Carlsbad!
4/28/2018
Marc R. VERIFIED CUSTOMER
Great service experience. Chad was excellent and communicated with me throughout; and, delivered on expectations.
4/28/2018
Justin S. VERIFIED CUSTOMER
Great experience! Thanks again
4/28/2018
Steven O. VERIFIED CUSTOMER
I bought a $60,000 Ford Platinum sales and services has been phenomenal. No complaints I have 50,000 miles on it I have an extended 60000 mile warranty. And for the last 5 months the plastic around the radio has been squeaking driving me crazy. I would like to get that fixed.
4/27/2018
Eric G. VERIFIED CUSTOMER
Nothing was done, appointment was cancelled due to no parts available for airbag recall.