Almost everything was good, except I was not given options on how to pick up my car.
4/27/2018
Steve B. VERIFIED CUSTOMER
The service was fine the only issue was I mentioned if they could check and see why my back up camera was having problems , I received a phone call to say that the back up camera needed to be replaced it would be around $600 dollars I told him thank you but I’m not doing that at this time.When I went to pick the car up I received an additional charge of $150 and the lady told me that was the check on the camera I refused to pay and to me that’s ridiculous I never authorized to be charged to see if something was working that’s a first .
4/27/2018
Crista S. VERIFIED CUSTOMER
My sync system is defective and will cost $900 to fix. With $45k miles only, and complete inability to use backup camera, radio, navigation is unacceptable. The sync system is known for defect and the dealership. Should make right and pay. Thank you,
4/27/2018
Kendra S. VERIFIED CUSTOMER
Chad was great. He kept us informed and he was very helpful.
4/27/2018
Jeffrey K. VERIFIED CUSTOMER
Delivered quickly, reasonable price
4/26/2018
Brenden H. VERIFIED CUSTOMER
Ryan clearly had my best interests in mind w his recommendations
4/26/2018
June T. VERIFIED CUSTOMER
Mike and Dennis always give excellent service for my car.
4/26/2018
Rod Richford. VERIFIED CUSTOMER
Recall repair was efficient and the car was ready at the time promised me
4/25/2018
Joan B. VERIFIED CUSTOMER
After a year of suffering at North County Ford it was an absolutely fantastic experience. Thank you so much
4/25/2018
Sheryle R. VERIFIED CUSTOMER
Swift and efficient recall solution was done on my Fusion. I am quite happy with all at Brody Ford.
4/25/2018
Joe W. VERIFIED CUSTOMER
Chad L and Mike M took care of business as always. Wouldn't take my vehicles anywhere else
4/25/2018
Angeles C. VERIFIED CUSTOMER
Everyone is so professional there, and they will do anything to work with you and make you happy.?
4/25/2018
Donald H. VERIFIED CUSTOMER
Mike ALWAYS does a 1st class job for me
4/24/2018
Jose R. VERIFIED CUSTOMER
Great job! Had a donut while I waited for my car. Enjoyed using the WiFi.
4/24/2018
James S. VERIFIED CUSTOMER
This was my second experience with your service dept, the first was an issue when I purchased the car. This is my first Ford and hybrid and I am learning how to drive it. So far I love it and am extremely grateful for the warranty because of my health issues. It is better than I was hoping it would be when I purchased it. I came to Ford from a Toyota and so far you are superior.
4/24/2018
Levi C. VERIFIED CUSTOMER
Service has improved with Ryan Berkeley
4/24/2018
Calvin H. VERIFIED CUSTOMER
Yut yut kill
4/24/2018
Jennifer G. VERIFIED CUSTOMER
Mike and Dennis are the best!! I get first class treatment every single time I’m there, which is often, we have 2 Fords!! I always go directly to them - they are the best and always greet me w a smile and say hi!!
4/23/2018
Grant O. VERIFIED CUSTOMER
Chad and Ryan were awesome as usual
4/22/2018
Nick K. VERIFIED CUSTOMER
Ryan Berkeley was incredibly professional and knowledgeable. Ryan has a great demeanor and made my experience memorable. He is a top notch guy and he has earned my trust and loyalty. Thank you, Ryan Berkeley!