Chad is the best and gives the best service love working with him always
4/7/2018
Frances M. VERIFIED CUSTOMER
I receive courteous and fast service always from Grody Ford. Chad Larson is my service contact and he has been excellent in his handling of
the attending to the care for my Ford Fusion. Thanks again Chad!
4/6/2018
Bryan T. VERIFIED CUSTOMER
Chad did a fantastic job. I'll definitely be back to see Chad for all of my future service needs.
Thank you kindly,
Bryan
4/6/2018
Jonathan D. VERIFIED CUSTOMER
Bob was very kind, conscious, and very timely with my vehicle appointment.
4/6/2018
Danika V. VERIFIED CUSTOMER
Mike is always professional and courteous. I will not take my car anywhere else. Thank you to Mike for his excellent customer service.
4/6/2018
Michael H. VERIFIED CUSTOMER
Ryan was awesome--totally patient and understanding of my issues with Ford (corporate).
I'm still incredibly disappointed in the company with how they handled this, and will almost certainly never buy a Ford again. But everyone at the dealership (especially Ryan and the shuttle driver Richard) was fantastic.
4/6/2018
Jack M. VERIFIED CUSTOMER
Mike did a great job of keeping me informed during the entire process of the maintenance visit.
4/6/2018
Tier A. VERIFIED CUSTOMER
Just out of curiosity when a car is done being serviced do you all put the vehicle through a “courtesy wash”?
4/6/2018
Candace C. VERIFIED CUSTOMER
LOVE joe!!!! ????
4/6/2018
Hasan S. VERIFIED CUSTOMER
Great job and great communication. Thank you for excellent service
4/6/2018
Jennifer W. VERIFIED CUSTOMER
Great stuff just fitting me in; but the car was completed but no one told me until I walked up to ask. Maybe it was just coincidence that it was finished the same time as I was asking; but something that could be improved
4/6/2018
Anthony L. VERIFIED CUSTOMER
Great service from Ryan. Competitive price for parts and labor, very quick turnaround time from ordering parts to installation and completion. One issue: driver's seat now has a large black stain that wasn't present at time of drop off. I will follow up with Ryan
4/5/2018
Anthony V. VERIFIED CUSTOMER
I want to thank Chad for keeping me updated throughout the entire repair process! Intermittent problems such as the one found on my car are no fun and are difficult to diagnose I can imagine. Thank you for your endurance in troubleshooting and fixing my 2014 Ford Edge!
4/5/2018
Daniel W. VERIFIED CUSTOMER
I would like to take this opportunity to let you know that purchasing a car through Angel Martinez at Ken Grody Ford has been a pleasurable experience. This is the third vehicle we have purchase through Angel and Ken Grody since 2016. Mr. Martinez takes the hassle out of buying a car. I simply called him on his cell phone, told him what I wanted, send him a text with the specific info, and went back to work. Within an hour, he called me back, with Francisco Pineda from finance, and the deal was sealed. It was that simple. Angel and Francisco should be commend for a job well done. Please acknowledge their stellar performance during your next KG Team meeting.
Dan Wieduwilt
****-****-xxxx
4/5/2018
Michael M. VERIFIED CUSTOMER
Ryan was very courteous, helpful, and thoroughly explained everything when I asked questions. He also made sure the service was completed on time as committed.
4/5/2018
David H. VERIFIED CUSTOMER
Much respect to everyone at Ken Grody Ford in Carlsbad - There's nowhere else I'd go. Wasup Chad!
Big Thanks,
David H
4/5/2018
Tony D. VERIFIED CUSTOMER
The guy that brought my car up had dirty muddy shoes despite the paper mat, he still left it on my floormats. I thought you also washed the cars after service... no?
Everything else was fine.