Thank you so much Dennis Zeigler for helping me so quickly!! You are my hero thank you ??????????????????????????????
4/1/2018
Darlene T. VERIFIED CUSTOMER
Chad Larson is tops for a customer service advisor! Always pleasant & very helpful.
4/1/2018
Ken B. VERIFIED CUSTOMER
Fantastic
3/31/2018
Olga C. VERIFIED CUSTOMER
I'm totally satisfied for the service to my vehicle and the excelente customer service I did receive at your office. Thank for your attention.
Martaolga J. Clayton.
3/31/2018
Larry P. VERIFIED CUSTOMER
Great service. My 88,000 carefree miles have been service only by you guys.
Your quality shows.
3/31/2018
Jeffrey P. VERIFIED CUSTOMER
I trust no one else. I have been bringing my trucks to Dennis for over 350000 miles.
Thank you.
3/31/2018
Gus G. VERIFIED CUSTOMER
Chad
Takes the time to listen and explain everything thats be being done on my
Truck
That's the reason I always go back to Ford services
It's all about the trust
Thank You Chad
3/31/2018
Brandon C. VERIFIED CUSTOMER
Great customer service all together, super friendly and super quick with the repair for my recall and oil change.
3/31/2018
Gail N. VERIFIED CUSTOMER
Quality level of service was received
3/31/2018
Kevin M. VERIFIED CUSTOMER
Service was quick and the car was checked for any items that needed service.
3/31/2018
Pamela C. VERIFIED CUSTOMER
Yes he heard the whining noise my car was making, someone else told me
Me it was normal, he went to extensive means to take care of my car!! I so much appreciate how nice my car sounds & my brakes are not chattering anymore!! It's like brand new! I am very happy!! Thank you ????
3/31/2018
Linda C. VERIFIED CUSTOMER
Ryan has always provided excellent service and we will continue to go to Ken Grody Ford for service on our F250 because of the strong customer focus shown by Mr. Berkley and his team!
Thank you,
Dr. and Mrs. R. Curry
Carlsbad CA
3/30/2018
Edward S. VERIFIED CUSTOMER
Chad was prompt, professional, reliable, honest and I am pleased with all the help he gave me. I will continue to reccomend Ken Grody to friends, primarily because of outstanding staff like Chad!
3/30/2018
Alvin K. VERIFIED CUSTOMER
Chad is always an amazing advisor. Thank you
3/30/2018
Shelia K. VERIFIED CUSTOMER
Ryan was very responsive and professional
3/30/2018
Wynn M. VERIFIED CUSTOMER
Horrible effort from technicians. Told hem it was probably a use as we had no cargo lights on trailer but rest work. Did all heckled our fine. Didn’t even open he fuse box under the hood I had to replace a 25 volt fuse myself. Not sue the gentleman should be working on cars as we told them lol the symptoms and had it narrowed down to a fuse. Idiot!! Our Bend Oregon Roberson Ford service manager helped us out after your epic failure. Called yester to speak to your service manager wasn’t in lol. Also someone was supposed to contact me today don’t bother.
3/29/2018
Tracy S. VERIFIED CUSTOMER
Mike is always very helpful and his customer service is outstanding. I have never had a better service advisor. He always makes sure I’m 100% satisfied. He makes the process easy and efficient.
3/29/2018
Linda E. VERIFIED CUSTOMER
Ryan was very helpful and got my Escape taken care of promptly and professionally.