Mike was great. However, the parts were not available for the recall repair. The truck was at Ford for a week, but parts are not here till end of Aug. I'm lucky to have another vehicle. Again, Mike was fine.
7/26/2023
Michael N. VERIFIED CUSTOMER
Chad always takes very good care of “Elenore”. Elenore is our name for our 2020 Grey Shelby Mustang GT 500. He looks after it like it’s his own car.
Thanks Chad and everyone at Ken Grody Ford.
7/26/2023
Dale H. VERIFIED CUSTOMER
Chad is the best!
7/26/2023
Michael N. VERIFIED CUSTOMER
The service was great. Chad and the service team took great care of CSR. The entire experience was prompt, courteous and professional.
7/23/2023
Deanna O. VERIFIED CUSTOMER
Repair was perfect.
7/22/2023
Sharon G. VERIFIED CUSTOMER
ALWAYS treated very nice. Chad is friendly
& Seems happy to Service my Ford. I feel it
was a job well done.Thank you.
Sharon G
7/21/2023
Vance L. VERIFIED CUSTOMER
Would've been nice to get the vehicle back with at least a spray down. Receiving it back completely covered in dust was a little upsetting.
7/21/2023
George T. VERIFIED CUSTOMER
Mike is a wonderful man for the job, and he has Always Done a Great Job. My concern is that he is being asked to do TOO MUCH, and the "system " is not in place to support his efforts.
7/20/2023
Daniel M. VERIFIED CUSTOMER
Completely satisfied
7/20/2023
Arthur M. VERIFIED CUSTOMER
Always courteous professional prompt attentive service to our needs
Mike Mills, Mike Mcginnis, and Hector, what a team
Thank you!
7/20/2023
Ryan R. VERIFIED CUSTOMER
Chad Larson and his team (as always) did a fantastic job and are very informative and professional. We only trust our vehicle in his hands.
Thanks so much
7/19/2023
Michael M. VERIFIED CUSTOMER
The service department and the vice president of the company (Paloma) when above and beyond ensuring I was extremely well taken care of. Kudos to the whole team.
7/15/2023
Rodriguez Roofing. VERIFIED CUSTOMER
Great job. Quick and easy. Very helpful.
7/15/2023
Matthew M. VERIFIED CUSTOMER
My service tech was great! Very communicative and in good spirits when speaking with him. Had a great experience overall with the entire ford family! Thank you!!
7/14/2023
Marcell C. VERIFIED CUSTOMER
Mike mills and his crew were outstanding thanks once again
7/14/2023
Johnny Z. VERIFIED CUSTOMER
Mike Mills is #1 in my book. He is a great guy and always takes the best care of me.
7/13/2023
James M. VERIFIED CUSTOMER
Excellent service.
7/13/2023
Karen P. VERIFIED CUSTOMER
Chad on vacation. Steven graciously came to my rescue as I had a dead battery and got a jump start by AAA. He was so helpful and fit me in without an appt. He so patiently talked to me about my issues about batteries. This widow is sooo grateful!!!
7/12/2023
Elaine M. VERIFIED CUSTOMER
Mike has helped me for years. He is great!
7/11/2023
Elaine M. VERIFIED CUSTOMER
Mike has helped me for years. He is great! Always remembers me.