Since it was in ur shop for 36 days the only way it worked out so well was because Michael provided us w a complimentary rent car. He was then able to take the time the car needed with service and the factory recall replacement s. I'm happy and grateful we now have a safe car for our family. Thank you for doing it right the first time. Sincerely Laura MacKay
7/9/2023
I.B. Roses. VERIFIED CUSTOMER
The best service!!!!
7/8/2023
Steven B. VERIFIED CUSTOMER
Chad took care of me!
7/8/2023
Domingo A. VERIFIED CUSTOMER
As always, Chad Larson handled my vehicle within the upmost professionalism and his communication was excellent. He kept me updated with the status on my vehicle. It was also done in a timely manner so that was appreciated very much.
7/7/2023
Kim M. VERIFIED CUSTOMER
Chad Larson always takes great care from scheduling, getting me checked in and returning my vehicle in order.
Thanks Chad and Ken Grody
7/7/2023
Steven B. VERIFIED CUSTOMER
Always taken good care of by chad????
7/6/2023
Troy S. VERIFIED CUSTOMER
My service advisor. Chad Larson is the best. He is why I keep coming back.
7/4/2023
Duncan L. VERIFIED CUSTOMER
Chad Larson is awesome. He accommodated and communicates very well
7/4/2023
Ryan E. VERIFIED CUSTOMER
Always great service!
7/4/2023
Janice L. VERIFIED CUSTOMER
Chad has done a great job on my SUV
7/1/2023
Vista Irrigation. VERIFIED CUSTOMER
North County Ford ****! Ken Gridy Ford and Michael Mills rules!
7/1/2023
Carrie H. VERIFIED CUSTOMER
Chad always try’s to do his best and make sure I’m BBC a satisfied customer. Thanks
6/30/2023
Ferdinand C. VERIFIED CUSTOMER
Happy to have my Ford Maverick truck air bag recall timely corrected at Ken Grody of Carlsbad
Thank you!
6/29/2023
Joe B. VERIFIED CUSTOMER
I was very pleased with the service I got. Chad is one of the reasons we have kept coming back to Ken Grody for service.
6/29/2023
Donald S. VERIFIED CUSTOMER
Michael Mills always takes the time with his customers
6/29/2023
Robert M. VERIFIED CUSTOMER
Chad has always taken care of all our Fords since he has been there and today was no different. Thank you for him and the service mechanics that do the servicing and repairs.
6/29/2023
Bradford H. VERIFIED CUSTOMER
Chad Larson did a great job communicating with me about the process. Best service advisor I have had.