Mike Mills is a fantastic service advisor and a pleasure to work with.
4/12/2023
Pamela S. VERIFIED CUSTOMER
Eduardo was fantastic and so was Hector. I wasn’t too happy with my first service appointment but Hector and Eduardo changed my opinion and I am extremely happy with the service!
4/12/2023
Candy B. VERIFIED CUSTOMER
Very straight forward process. Helpful and accommodating staff. Thank you
4/11/2023
Jorge S. VERIFIED CUSTOMER
Awesome Service from service to sells.
4/9/2023
Keith O. VERIFIED CUSTOMER
Loaner cars would be nice.
4/9/2023
Jason S. VERIFIED CUSTOMER
Chad is always great!
4/8/2023
Domingo A. VERIFIED CUSTOMER
Ken Grody Ford keeps raising the bar in customer service. My service manager Chad Larson’s professionalism and communication is second to none. He maintained me informed during the two day process while my truck got serviced. Chad Larson really does make the difference. Sometimes it’s not proper to name actual employees, but there are times when credit needs to be given and Chad deserves compliments. Good job KGF!
4/8/2023
Michael B. VERIFIED CUSTOMER
Chad is awesome.
It is concerning that I paid 2400 dollars for something that was most likely a pre-existing condition. Chad delivered the bad news well. I will always call him for issues.
4/8/2023
Richard R. VERIFIED CUSTOMER
I arrived on the wrong day for my appointment. Only 2 months early. Chad took me in anyway and got it done. Awesome.
4/7/2023
Judy B. VERIFIED CUSTOMER
Great service in a reasonable amount of time. Thanks.
4/7/2023
John S. VERIFIED CUSTOMER
Chad was awesome. His communication and diagnosis were second to none. Thank you ! John S
4/7/2023
Kathleen R. VERIFIED CUSTOMER
Mr. Mills is very attentive knowledgeable concerned and always does a fantastic job for me
4/7/2023
Wayne S. VERIFIED CUSTOMER
Chad is great good service
4/5/2023
David F. VERIFIED CUSTOMER
I always trust my vehicles with Ken Grody Ford dealership. I need to know that I can have my vehicles taken care of correctly and professionally. The service I had performed today was to replace tires and alignment. With all the components now involved in tire replacement I need the peace of mind that the vehicle will perform as it was manufactured and that I feel must be accomplished by the tight technicians. Ken Grody Ford has always taken care of my vehicles and I will continue to have my vehicles maintained at my dealership. Mr. Larsen has always been the service advisor for my truck and has always kept me informed to my vehicle status and advised me of my vehicle needs. I have complete trust in his advice to my vehicle maintenance and the maintenance performed.
4/4/2023
Michael G. VERIFIED CUSTOMER
Thank you to Mike Mills
4/4/2023
Fred W. VERIFIED CUSTOMER
Michael is always courteous, knowledgeable, professional and informative.
4/4/2023
Susan L. VERIFIED CUSTOMER
Professional and friendly. No complaints. Very timely! Thank you for such good service.
4/4/2023
Felix C. VERIFIED CUSTOMER
Mike took good care of me and my truck, he is upfront and honest, I left my truck there and even got a truck rental in return so I can continue with my daily tasks, unfortunately the water leak was not detected he was very sympathetic towards my issue and will be in touch for further testing.
Thank you.