Took 1 month to get an appt. Then when we dropped the truck off it took almost two days to be even looked at. The price was outrageous for what needed to be done and to be honest I don't believe that the labor was even half the amount of time we were charged for.
4/1/2023
Matthew H. VERIFIED CUSTOMER
Chad went out of his way to see that I was satisfied during and after my serbice
3/30/2023
Madalin P. VERIFIED CUSTOMER
There were no issues found from the video I sent.
3/30/2023
David M. VERIFIED CUSTOMER
Customer service by my serv advisor and Hector specially was amazing and easy
3/29/2023
Dorothy L. VERIFIED CUSTOMER
I am always happy with the service and the staff, especially Mike. I have purchased my cars there and take them there for service. I will always do so.
3/29/2023
Progressive Technology. VERIFIED CUSTOMER
Excellent service
3/29/2023
Gerald H. VERIFIED CUSTOMER
Chad Larson is awesome. Understands the meaning of customer service and taking care of the customer. This is rare today, and people forget it’s the level of customer service that keeps customers coming back
3/29/2023
Eric L. VERIFIED CUSTOMER
Chad is awesome!
3/29/2023
Monserrat R. VERIFIED CUSTOMER
Mr. Mills has been so great in getting the things we need fixed on our new vehicle really appreciate it.
3/28/2023
Mary V. VERIFIED CUSTOMER
Chad is the consummate service writer, just excellent!
3/25/2023
Vincent H. VERIFIED CUSTOMER
Very well this time. (Not always in the past)
3/25/2023
June T. VERIFIED CUSTOMER
I always receive the best service
3/25/2023
Kenneth S. VERIFIED CUSTOMER
We can always count on Michael Mills taking good care of us…
He’s been taking great care of us for years now! He’s always there for us!
3/23/2023
Clark V. VERIFIED CUSTOMER
Chad was extremely patient when handling my Armada and more importantly when dealing with me.
I am extremely grateful for the Team at Ken Grody, and when it's time, I plan on buying a bronco from you kind folks. Only because of the world class customer service that was exemplified and given.
Thank you.
Clark K. Vetor
3/23/2023
Richard N. VERIFIED CUSTOMER
Service advisor Mike always treats me well and takes care of my vehicle. Got it back in a timely manner. Thank you!
3/23/2023
William F. VERIFIED CUSTOMER
Work was done very quickly and efficiently.
Thanks.
3/22/2023
Thomas B. VERIFIED CUSTOMER
Always the best
Mike Mills always takes of my issues