Michael is a great advisor and is always committed to customer satisfaction, it is a pleasure working with him.
2/1/2023
Rose Marie. VERIFIED CUSTOMER
Great service FAST service and thorough!!
2/1/2023
Kenneth F. VERIFIED CUSTOMER
none
1/31/2023
William D. VERIFIED CUSTOMER
Everyone was friendly and accommodating.
1/29/2023
Garrett &. VERIFIED CUSTOMER
Mike is the best, always reliable and helpful.
1/28/2023
Ana M. VERIFIED CUSTOMER
5 ??
1/28/2023
Dan G. VERIFIED CUSTOMER
Chad is the Best!!!
1/28/2023
James H. VERIFIED CUSTOMER
You need to reinstate your shuttle service
1/26/2023
Dennis Q. VERIFIED CUSTOMER
KG Ford has always provided quality service on all my Ford vehicles over a period of 20 years. I can always count on the maintenance to be done properly and with quality Ford parts. Thanks for your dedication to quality ????.
1/25/2023
Matthew H. VERIFIED CUSTOMER
Michael is always a pleasure to do business with. Great customer service!
1/24/2023
Rick D. VERIFIED CUSTOMER
Short notice, no appointment drop off for service. Accommodated my truck without an issue.
1/23/2023
James B. VERIFIED CUSTOMER
I’ve been bringing my vehicles, my Lincolns my trucks to Chad for the past 20 years he’s taking care of me completely. I am without a doubt 100% satisfied with Chad Larson his service manager, Hector in the whole service department for that matter thank you very much for asking.
1/21/2023
Shanna J. VERIFIED CUSTOMER
Air bag recall. Was as expected. They got it done faster than originally told. Although I received texts about my car being being in progress, when I had already picked it up. Nothing to complain about. Everyone was nice, professional and friendly. No up Service attempted.
I would recommend.
1/21/2023
Tony N. VERIFIED CUSTOMER
We purchase all of our new trucks with the ford maintenance service plan. We were persuaded to do this with the first truck we purchased by Chris in fleet sales. We have continued to purchase this plan on all of the trucks we have purchased to date to to the quality, and speed of service that we have received since. It’s nice that even though extra services such as changing of brake pads are included in our service plan (and as such we would assume that a service provider might be hesitant to recommend them) that service personnel are quick to recommend and undertake such services in order to keep our fleet safe and efficient. Job well done!!!
1/21/2023
David B. VERIFIED CUSTOMER
Chad is the man
1/21/2023
Catherine S. VERIFIED CUSTOMER
Every time we get the oil changed we are there at least three hours. Oil changes should never take that long, no matter how busy the shop. I've worked in service departments over the years and none of them took this long. We love our sales rep and will always come back to Noor, but we are seriously considering switching to another dealer for our oil changes.
1/21/2023
Wendy S. VERIFIED CUSTOMER
Thank you Chad!
1/21/2023
Monica M. VERIFIED CUSTOMER
Mike Mills told me that he expected my truck to be repaired and ready by 3:00 to 3:30 and it was. He also told me that the dent removal guy was a “magician” and he was! I couldn’t tell the dent was ever there in the first place. It is amazing!
1/20/2023
Emerald F. VERIFIED CUSTOMER
The check in was a little rough. Only one guy checking the cars in. We were lined up out into the street in both directions. But everything else worked out.
1/19/2023
Ray B. VERIFIED CUSTOMER
I look forward to filling out yourquestionaire
Ray B