I like to thank the service manager and all of its staff specially Chad Larson for taking care of my vehicle and doing extra mile in servicing my car, good job, well done.
Thank you and it’s appreciated,
Mario
11/17/2022
Dan H. VERIFIED CUSTOMER
He was very professional, explained the process which enabled them to diagnose the problem. Stayed in touch with me through the process while the work was being completed. Completed the work ahead of schedule. He was A very knowledgeable and honorable man! I would most certainly bring my vehicle back again Knowing I would be treated respectfully and fair . Daniel Holford
11/17/2022
Michael F. VERIFIED CUSTOMER
Mike was very conscientious and kept us informed at every step thank you
11/16/2022
Rex L. VERIFIED CUSTOMER
Best experience I have had.
11/16/2022
Michael L. VERIFIED CUSTOMER
Chad Larson was great but I had to bring the truck back because they couldn’t find the problem that I told them about once the problem arose again I drove it right back and showed them then it took couple days to get the new part my truck was out of commission for six days and I got my truck back filthy with grease on my leather seats the truck cost me $80,000 almost and you would think better care would be taking care of it
11/16/2022
Ann B. VERIFIED CUSTOMER
I am satisfied with the thorough explanation of what my car needs.Chad is a very good service associate
11/16/2022
Ali B. VERIFIED CUSTOMER
Job well done
11/16/2022
Jerry H. VERIFIED CUSTOMER
Good job
11/15/2022
Karim G. VERIFIED CUSTOMER
Great service department and great staff specially Chad Larson an amazing service advisor.
11/13/2022
Joseph P. VERIFIED CUSTOMER
OK
11/12/2022
Ricardo V. VERIFIED CUSTOMER
Mike always takes care of what my truck needs right away .
11/12/2022
Samantha B. VERIFIED CUSTOMER
Great service from Chad as always.
11/11/2022
Matthew B. VERIFIED CUSTOMER
Mike was fantastic at keeping me up to date and very knowledgeable about Ford’s EVs, their powertrains, and servicing needs.
11/10/2022
Bill S. VERIFIED CUSTOMER
Great service start to finish
11/10/2022
Erik F. VERIFIED CUSTOMER
Service is one of the reasons my family and I have gotten all our vehicles at ken grody for almost 15 years
11/10/2022
Vilma S. VERIFIED CUSTOMER
Very satisfied
11/9/2022
Kathleen P. VERIFIED CUSTOMER
Well done
11/9/2022
Heather P. VERIFIED CUSTOMER
We were SO incredibly happy with our service! We felt Mike really helped us feel secure that the car was in good hands as well as Paloma helping us with each step! We were informed every step of the way and felt comfortable to ask questions! So happy with the service we received!
11/9/2022
Carole S. VERIFIED CUSTOMER
It was nice working with Chad. He was very helpful on handling my situation where my car didn’t pass smog.