Very satisfied with service,this is the 3rd vehicle that has been purchased.
Thank you!
Micheal for your excellent customer service.
10/26/2022
Qingchai X. VERIFIED CUSTOMER
Excellent
10/25/2022
Kim M. VERIFIED CUSTOMER
I appreciate Chad Larson's attention to detail and the whole Ken Grody team for keeping my vehicle in good shape. Also appreciate getting in and out in a timely manner.
Thanks
Kim M
10/25/2022
Ed A. VERIFIED CUSTOMER
Mike is the best and he always takes good care of me and my truck.
10/25/2022
Jennifer S. VERIFIED CUSTOMER
Chad was great. He always provides exceptional service. Cashiers dept was less competent. I stood outside for 30 minutes before someone noticed I was waiting. He asked what he could do to help. When I showed him my invoice, he got my car quickly. He was not informed earlier to bring my car around.
10/23/2022
Alex G. VERIFIED CUSTOMER
Chad made service my vehicle easy and did a great job with communication which I appreciate.
10/22/2022
Bob C. VERIFIED CUSTOMER
I bought my Mustang at Ken Grody in 2015 & the service department has taken care of needs for the past seven years.
My service guys have been Ryan Berkeley & Chad Larson.
I am always well taken care of here.
10/22/2022
Robert G. VERIFIED CUSTOMER
Done in less time than expected.
You really need a nice customer lounge. You need to make every customer feel special. No free water or coffee. Go look at The Toyota Carlsbad customer lounge.
10/20/2022
Michael L. VERIFIED CUSTOMER
Awesome
10/20/2022
Jennifer K. VERIFIED CUSTOMER
Wonderful customer service
10/18/2022
Maria F. VERIFIED CUSTOMER
Exelent
10/17/2022
David F. VERIFIED CUSTOMER
I always take my Vehicles to Ken Grody Ford for all service and part needs. Great Professional Team and Professional services.
10/16/2022
Michael W. VERIFIED CUSTOMER
Chad Larson is the best in the business. Literally the only reason I bring my truck to Ken Grody is because he is so good at his job . Thanks Chad.
10/16/2022
Scott R. VERIFIED CUSTOMER
Absolutely exceptional service. Mike truly has our needs & wants in mind but then makes suggestions that are totally appropriate for the situation. I trust Mike without ANY reservation.....
10/16/2022
Phillip S. VERIFIED CUSTOMER
Chad- provided great customer service and Ford delivered as they always do. Thanks to the entire team for everything.
10/15/2022
Mary H. VERIFIED CUSTOMER
There was a minor follow up on a previous repair on my Focus. It was done fast and efficiently. I was very pleased with the outcome.
10/15/2022
Mark R. VERIFIED CUSTOMER
Chad is awesome. Always communicates , very pleasant, helpful.