It’s always a pleasure receiving car service from Ken Grody! The staff is polite, courteous, professional, and answer all my questions! Five star service!
9/24/2022
Alexandra G. VERIFIED CUSTOMER
Chad was so good about staying in contact with me to let me know what was happening with the repair of my car. I was very happy with his communication and friendly customer service overall.
9/24/2022
John S. VERIFIED CUSTOMER
Yeah Mike in service always exceeds my expectations . great guy
9/23/2022
Steve M. VERIFIED CUSTOMER
The process was fast and easy. Everyone was on time
9/23/2022
Jerry H. VERIFIED CUSTOMER
Good jod
9/23/2022
Allan H. VERIFIED CUSTOMER
Great service and communication from your service staff! Thank you.
9/23/2022
David G. VERIFIED CUSTOMER
Chad Larson is the best service manager I come all the way from Newport Beach to have my truck service and it's always done on time he's the best they treat you like family if you're going to buy a car or have it service I've had six trucks I bought through Ken Grody Ford and never had a problem they're the best Ford dealership in United States if you need to have your truck or car service go see Chad Larson and his staff they're the best if you need to buy a car go see Kurt and their sales staff they treat you like family they're the best they're number one with me
9/22/2022
Michael M. VERIFIED CUSTOMER
Paloma is amazing. I don't know what Ken Grody Ford would be with out her
9/22/2022
Linda R. VERIFIED CUSTOMER
Everything great
9/22/2022
Reynaldo G. VERIFIED CUSTOMER
Excellent service
9/22/2022
Matthew H. VERIFIED CUSTOMER
Fast service
9/21/2022
John M. VERIFIED CUSTOMER
chad is the BEST! love that guy!
9/21/2022
Wendy H. VERIFIED CUSTOMER
Mike is the best - he is helpful friendly and knowledgeable. He always responds quickly. Give that man a raise!
9/21/2022
Roger F. VERIFIED CUSTOMER
Michael Mills is terrific. He is very kind. Efficient, thoughtful, and thorough.
9/18/2022
Sheryle R. VERIFIED CUSTOMER
Good as Usual
9/17/2022
Linda S. VERIFIED CUSTOMER
The part that needed to be repaired was replaced at 55k miles. Why would a fuel inlet have to be replaced twice in 85k mikes.
9/17/2022
Kristen S. VERIFIED CUSTOMER
Chad is great.
Very helpful, always.
9/16/2022
Gisele G. VERIFIED CUSTOMER
Staff was very nice. Service done efficiently. Car was handled with care. Waiting room was pleasant.
9/16/2022
Aaron Q. VERIFIED CUSTOMER
Mike is great. He stays in touch with me. I certainly appreciate him
9/16/2022
Chanthamaly B. VERIFIED CUSTOMER
Chad Larson is the best! He’s friendly, and really takes the time to address your concerns with effectiveness and care! When we purchased our car from Ken Grody Redlands, we took it in for service the first time in Carlsbad, and have been going there ever sinc- from Chad in service to the ladies in the service/cashier department- excellent service! Mr. Ken Grody, you do have the nest people working for you from Redlands to Carlsbad! Thank you!