Had my windshield replaced, which only took a couple hours, but a rental was provided for the night. Michael made it it really easy for drop off and pickup. All my needs were met and professionally done at that. So glad I chose Ken Grody Ford Carlsbad to buy my Ranger!
8/7/2022
David G. VERIFIED CUSTOMER
Michael provides amazing service, great communicator, sets realistic expectations and follow through.
8/7/2022
Drew D. VERIFIED CUSTOMER
Chad was fine, no problems with him. but the estimated cost for the Blue Tooth/ Sync repair @ $1280.00 was exorbitant.
8/2/2022
Paul S. VERIFIED CUSTOMER
Once again it was above and beyond. Top notch service
8/2/2022
David V. VERIFIED CUSTOMER
Job well done
7/7/2022
Scott H. VERIFIED CUSTOMER
Chad is great at his job!!... the whole experience couldn't have worked any better!.... Thanks Chad and thanks to all the people at Ken Grody FORD!! Great work!!
7/6/2022
Lisa P. VERIFIED CUSTOMER
the car is still not fixed despite being in the shop for an entire week
7/2/2022
John M. VERIFIED CUSTOMER
Ford corporate failed for 5 months. Thank you Ken Grody for coming through in the end. Mike Mills was Awesome.
7/2/2022
Duncan L. VERIFIED CUSTOMER
Chad Larson gives the utmost customer experience with live updates and responsive answers to questions!
7/1/2022
Diane S. VERIFIED CUSTOMER
As always, Mike does a stellar job!
6/30/2022
Joe R. VERIFIED CUSTOMER
That you for excellent service.
6/29/2022
Eve P. VERIFIED CUSTOMER
Our service Liason Mike, as always, was amazing! He always remembers us, is prompt kind and I never feel like I'm paying too much for dealer services Versus going to a quick oil shop. Thanks for the always great service Mike!
6/29/2022
Joan N. VERIFIED CUSTOMER
I am very pleased you found out what was wrong about my front end would shake . Now I know it's my tires.
6/29/2022
Neil A. VERIFIED CUSTOMER
Very communicative and helpful and very professional
6/25/2022
Michael B. VERIFIED CUSTOMER
Easy check in and out. Oil change was higher than I expected.
6/25/2022
Robert M. VERIFIED CUSTOMER
Chad is always so helpful and professional. He is the reason I still bring our out of warranty cars to him.
6/24/2022
Terry E. VERIFIED CUSTOMER
Top Shelf all the way. Special shout out to Debbie Buzickie, she’s the best.
6/24/2022
Matthew B. VERIFIED CUSTOMER
Chad’s the man. He always takes excellent care of me. Top notch, 5 stars from me always
6/23/2022
Kelly T. VERIFIED CUSTOMER
Service people were great but my car is still making a noise when I back up. Had asked that they look at that and they did replace the break pads per recall but the noise is still happening.
6/23/2022
Andrew M. VERIFIED CUSTOMER
He was helpful and took care of me like a regular. The service was on time and everyone was extremely polite.