Mike was great as usual. Always good service by him!
3/1/2022
Robert M. VERIFIED CUSTOMER
Chad was great as always and the car is working great. Everyone I came in contact with today was very helpful and totally professional. Thanks for a great experience. Sincerely Bob Moore
3/1/2022
David W. VERIFIED CUSTOMER
I mentioned upon arrival that a front light was out and needed replacement. Service person said would be checked, but light was still out when car was picked up. On a positive note, service was done on time. Also, saw no info on summary sheet as to type/quality of oil was installed. It should be standard/synthetic mix.
3/1/2022
David F. VERIFIED CUSTOMER
Anytime I deal with Mike Mills is a pleasure. He always explains everything to me and goes above beyond. He is just a good dude guy in general and I am thankful he is the person who deals with me every time I go. Thank you.
2/26/2022
Leroy D. VERIFIED CUSTOMER
Have been a customer with Ken Grody Ford for over 40 years and have always been a satisfied customer. Thanks for the great service.
2/26/2022
Robert P. VERIFIED CUSTOMER
My front end is Jerking all over the place since you aligned it. Also you said parts were need to properly align the vehicle. Instead of ensuring a proper repair you just aligned my vehicle and charged me. This is compensation unacceptable and unprofessional
2/25/2022
Monica W. VERIFIED CUSTOMER
Chad Larsen has always provided great customer service. He does an excellent job in answering my questions and in confirming I am satisfied with the services provided.
2/25/2022
Eliseu A. VERIFIED CUSTOMER
I purchased a new firs ranger from you guys and front bounces a lot my tires thread wore out on the inside and ford did not replace them with new tires to fix the bouncing.
2/24/2022
Charles C. VERIFIED CUSTOMER
Slow re pairs, poor communication, and not returning messages!!!
2/24/2022
Ray O. VERIFIED CUSTOMER
I wish you had a shuttle service
2/24/2022
Stephen S. VERIFIED CUSTOMER
Twee is the best.
2/23/2022
Jose M. VERIFIED CUSTOMER
I am very satisfied with the speed and quality of the service.
2/22/2022
Melitta B. VERIFIED CUSTOMER
Mike mills always takes good care of me and my vehicle. I have complete trust in him.
2/22/2022
Jerry H. VERIFIED CUSTOMER
Good job
2/19/2022
Amy A. VERIFIED CUSTOMER
Professional, courteous and timely.
2/19/2022
Gerald H. VERIFIED CUSTOMER
Chad in service department was awesome. Understood my issues and made sure they were all corrected before returning the car to me. Great customer service to me makes a company. Chad was excellent in making sure good customer service was done.
2/19/2022
Betty J. VERIFIED CUSTOMER
Great job!
2/17/2022
Matt H. VERIFIED CUSTOMER
Quick efficient service. Thanks Ken Grody Ford Team!
2/17/2022
Steve S. VERIFIED CUSTOMER
First let me say Mike is great. He keeps us informed and aware of issues in the car that need attention. I probably would not bring my cars all the way to KGF if Mike was not my service writer.
But yesterday we brought the car in to fix a thermostat. Today as soon as we drive off the lot it now has an idle problem that was not there before this fix.
Now we need to bring it back again to fix this new issue.