Chad is a superstar. Best service advisor I’ve ever had. Ken Grody is lucky to have him.
1/19/2022
David G. VERIFIED CUSTOMER
Michael Mills did an excellent job as customer service rep he took great care of my truck my front brakes were replaced and no time and I left and everything was done perfect if you have any problems with your car or truck go see Chad or Michael at Ken Grody Ford they're the best in the west they take great care of your car or truck if it has to be serviced I recommend going to see them in Carlsbad they're the best they treat you like family and take great care of you
1/18/2022
Ed A. VERIFIED CUSTOMER
As always MikeWas great. Greatly appreciate the expert service
1/14/2022
Mary H. VERIFIED CUSTOMER
Chad Larson is always there for me to make sure my vehicle is running safely and reliably. Thank you.
1/14/2022
Matt T. VERIFIED CUSTOMER
Chad did a great job!!
1/14/2022
Jerry H. VERIFIED CUSTOMER
Welll done
1/13/2022
Joe W. VERIFIED CUSTOMER
Thanks again for a smooth service on my truck. Wouldn't take it anywhere else
1/13/2022
Gregory M. VERIFIED CUSTOMER
Thanks Mike. Great Job.
1/13/2022
Jonathan D. VERIFIED CUSTOMER
Mike is the best. I have owned all manner of cars including Mercedes and your service is above and beyond! Excellent customer care delivered with a warm smile and conversation. Thank you!
1/12/2022
Bill M. VERIFIED CUSTOMER
Thank you good got to the entire team.
1/12/2022
Rachel H. VERIFIED CUSTOMER
Happy to have mike as my advisor. He is such a good, honest, knowledgeable guy.
1/12/2022
Nancy A. VERIFIED CUSTOMER
I always have an amazing experience in that you always exceed my expectations. I never have to wait long to have my car back so I can get back to work.
Thanks for respecting my time!
1/11/2022
Joann M. VERIFIED CUSTOMER
When are you going to finish fixing driver air bag
1/7/2022
Trish W. VERIFIED CUSTOMER
everything was smooth and easy.
1/7/2022
Sean R. VERIFIED CUSTOMER
Mike is always extremely helpful. I always know my car is well taken care of when I drop it off. 10/10 recommend
1/7/2022
Michael M. VERIFIED CUSTOMER
Truly amazing operation from being greeted quickly to the amazing service manager and lastly the wonderful cashiers. Thank you
1/7/2022
Ashley R. VERIFIED CUSTOMER
Very satisfied with the vehicle service!! Thank you!!
1/7/2022
John R. VERIFIED CUSTOMER
Awesome dealer.
1/7/2022
Jennifer H. VERIFIED CUSTOMER
Michael was wonderful in taking care of my appointment. He kept me updated throughout the entire process. On top of it all, we was genuinely kind and made it a wonderful experience. Amazing experience !