Michael Mills is amazing! I can depend on him for the best service.
12/7/2021
Russell C. VERIFIED CUSTOMER
Chad was a great help in getting my truck diagnosed and quickly repaired ! Keep me informed all the way! I would recommend them to all Ford owners !
12/4/2021
Michael M. VERIFIED CUSTOMER
Rapid, efficient service… always!
12/3/2021
Michael M. VERIFIED CUSTOMER
Rapid, efficient service… always!
12/3/2021
Tom And. VERIFIED CUSTOMER
Outstanding service by Mike Mills
12/3/2021
Timothy O. VERIFIED CUSTOMER
Chad is very diligent and commutes well.
Thank You for all you do.
12/3/2021
Michael W. VERIFIED CUSTOMER
Awesome from Top to Bottom. Great customer service and support as you definitely stand behind your vehicles!
12/3/2021
Cris M. VERIFIED CUSTOMER
Chad provided excellent customer service. I called with an issue with my car at noon and he worked my car in and had the problem identified, the cost and a time frame for fixing the issue when he called me back. He was also able to find a rental car for me before I left the dealer.
12/3/2021
Susan H. VERIFIED CUSTOMER
Mike is the best! Always friendly & extremely helpful????
12/3/2021
Alexa S. VERIFIED CUSTOMER
I was told it would take 1 - 1 1/2 hours for a simple oil change and they took over 2 hours and I was very late to my appointment. The disorganization was unacceptable.
12/3/2021
Doris R. VERIFIED CUSTOMER
I'm waiting for the parts to repair my car.
I get texts and have responded but have not received and responses to my questions
12/2/2021
Laura N. VERIFIED CUSTOMER
I am so ever appreciate all the great and professional service. It is a big happy family making you always feel at home. Thank you so much
12/2/2021
Thomas B. VERIFIED CUSTOMER
Still having problems with my auto parking. I don’t understand.
12/2/2021
Julian G. VERIFIED CUSTOMER
It's always a pleasure dealing with the service department and staff at Ken Grody. They've always been so kind, even when delivering not so good news about what will be needed to fix my cars.
12/1/2021
Robert S. VERIFIED CUSTOMER
Please dont send me a survey.
Thank you.
12/1/2021
Daniel B. VERIFIED CUSTOMER
I keep getting service update texts as 8f the car was still being serviced.
I have received errant messages anywhere from 7 hours after I picked up my, up to 12 days after I picked it up.
Otherwise, service experience was great.