Mike Mills is a true professional.
Organized, prompt. Cares about the people he helps.
Great attitude as representative of Ken Grody Ford.
10/15/2021
Adam L. VERIFIED CUSTOMER
Chad L is a great SA. Always taking care of my vehicle.
Adam L
10/13/2021
Nancy W. VERIFIED CUSTOMER
As always, Chad’s Customer service skills are excellent!
10/13/2021
Angel M. VERIFIED CUSTOMER
Quick response on my cars needs
Great staff
10/12/2021
Melissa N. VERIFIED CUSTOMER
You did a good job thank you very much!
10/12/2021
Michael M. VERIFIED CUSTOMER
Mr. Mills is truly amazing. He is always available and willing to take of all our needs.
10/12/2021
Kim M. VERIFIED CUSTOMER
I appreciate the kind, courteous, and efficient service that I receive from Ken Grody Ford, especially Chad Larsen.
Thanks very much,
Kim M
10/12/2021
Danny E. VERIFIED CUSTOMER
This is a first class 5 star dealership.
10/9/2021
Camlyn A. VERIFIED CUSTOMER
Thank you Mike. As always, great service!
10/8/2021
Christian T. VERIFIED CUSTOMER
Mike has been communicative and easy to speak with. He’s been reliable and responded in a timely manner.
10/6/2021
Robert M. VERIFIED CUSTOMER
I didn’t have an appointment, but needed service in a timely manner, which Chad and his team provided with not a single detail not covered in a timely courteous manner like I was their only customer. Top notch, thank you
10/6/2021
Ricky J. VERIFIED CUSTOMER
Michael was great and kept me informed about what was happening with my vehicle and keeping me in the loop. He also answered all my questions and made it very clear if there was any issues to reach out to him. Michael is very pleasant to work with and very on top of keeping me updated on status. It was a pleasure to be helped by him .
10/6/2021
Joann D. VERIFIED CUSTOMER
Great customer service
10/5/2021
Cody C. VERIFIED CUSTOMER
It took me multiple attempts to get in contact with the service department.
10/2/2021
Margaret M. VERIFIED CUSTOMER
Chad is always very personable and pays attention to any question I might have. As for the service crew that day they were so fast and efficient I could not believe the appointment was so quickly completed. I have been coming here for quite a long while and will continue the relationship with your establishment.
10/2/2021
June T. VERIFIED CUSTOMER
Mike Mills is the best! He’s the reason I take my business to Ken Grody Ford
10/1/2021
Daryl C. VERIFIED CUSTOMER
Love it
10/1/2021
Art R. VERIFIED CUSTOMER
Mike was great customer service kept in touch with me and to me that goes a long way as a customer.
10/1/2021
Hiline N. VERIFIED CUSTOMER
Great customer service, I don't recall the name of the person who checked me in, but, he's a tremendous asset to your company.on top of it in a busy environment. Thanks ????
9/30/2021
Ted E. VERIFIED CUSTOMER
I am satisfied with the level of customer service Mike Mills has provided me as he has been friendly and professional. However, I did not have my truck returned to me in the same condition as I had dropped it off for servicing. Specifically, there appears to be overspray of some sort on many of the truck's horizontal surfaces, including the hood, roof, and the windshield. The surfaces feel rough to the touch like sandpaper and the windshield looks like it has thousands of tiny specks on it. The substance did not come off after washing the truck. Mike apologized and has offered to fix the issue. However I am upset that I have to take another day off from work to have the issue resolved, add more unnecessary miles to my vehicle, and spend more money on gas. This should not have happened and I would like to be compensated for this inconvenience.