Excellent service but best part is the knowledgeable Mike. Give him a bonus for his service to everyone!!
9/16/2021
Domingo A. VERIFIED CUSTOMER
I’ve been taking my vehicle since I bought it to Ken Grody for 10
years now and I am always impressed with their intake system and how easy it is to schedule a drop off. Once they have my vehicle they communicate with me to let me know what the status is, but I have to say that I give major credit to Chad Larson. The guy is professional, knowledgeable, and explains things perfectly. It’s always a great experience.
9/16/2021
David R. VERIFIED CUSTOMER
Thank you for your service.
Chad Larson great service writer!!!
Thank you Team Ken Grody Carlsbad.
9/15/2021
Shirley G. VERIFIED CUSTOMER
Great service
9/15/2021
David E. VERIFIED CUSTOMER
Excellent assistance by Chad! We are very satisfied by his professional help to take care of our car needs!
9/15/2021
Laura N. VERIFIED CUSTOMER
Great staff mike and the great family at kengrody are the best and very professional. Thank you once again for all your help
9/15/2021
Henrique M. VERIFIED CUSTOMER
Mike is an exceptional employee. He is very thorough and takes his time explaining, and updating the customer.
9/15/2021
Paul E. VERIFIED CUSTOMER
Chad is the best service rep. He knows what we need to keep our truck running smoothly for the long hauls
9/15/2021
John M. VERIFIED CUSTOMER
Mike’s expertise is consistently spot on. I appreciate his knowledge and professionalism. I won’t and don’t go anywhere else for any of my vehicle’s service.
9/14/2021
George T. VERIFIED CUSTOMER
Went in for breaks because they were grinding and came out the same
Need to take it back
9/14/2021
Manuel F. VERIFIED CUSTOMER
Thanks
9/11/2021
Jonathan D. VERIFIED CUSTOMER
Top of the line service. It does not get better than this!!!! Michael is the definition of customer care. I have owned new Mercedes & BMW’s and your service pits them to shame! Thank you, finally a auto dealer gets customer service.
9/11/2021
Steven S. VERIFIED CUSTOMER
Ok.
9/11/2021
Carlos B. VERIFIED CUSTOMER
Chad took me in when I need it. So thanks Chad. Then the service was thoroughly done and delivered same day. I was off and back on the road.
Thank you Ken Grody Ford
9/10/2021
Wade A. VERIFIED CUSTOMER
Chad Larson always a professional and happy to help.
9/10/2021
Edward S. VERIFIED CUSTOMER
Having a check engine light come on randomly is always scary — but I rest easy knowing I have the skilled team of professionals at Ken Grody Ford to diagnose, repair, and get my vehicle back on the road again. I am especially grateful for Chad Larson’s enthusiasm in welcoming me in, his expert confidence when explaining the problem and available options, and his organizational skills to keep me posted through out the repair process! Word of mouth is the best form of advertisement, and I continually recommend Ken Grody Ford to my family and friends because of my persistently positive experience — I could not be more pleased!
9/9/2021
Rachel H. VERIFIED CUSTOMER
Mike was very patient and helpful.
9/9/2021
Diane D. VERIFIED CUSTOMER
Unexpected dead battery and they squeezed me in without issue!
9/8/2021
Steven W. VERIFIED CUSTOMER
????????
9/6/2021
Kathy Q. VERIFIED CUSTOMER
Chad Larson is a great asset to your company... I trust him and I always get the best service from Chad.