I didn’t get a call when my car was ready. Since they did not provide a shuttle, I had made arrangements for friend to take me to pick up the car. I imposed on her day because the service dept never called me when it was ready . It seems like a simple correction to make resulting in an appreciative customer. I was without a car overnight, unnecessarily.
9/1/2021
John G. VERIFIED CUSTOMER
Yes I always appreciate Chad's professionalism and attention to detail with our vehicle.
8/31/2021
Cris M. VERIFIED CUSTOMER
Chad always provides excellent customer service. He always respects my time frame and keeps me updated on my vehicle.
8/31/2021
Kevin M. VERIFIED CUSTOMER
Chad was great.
8/31/2021
Gregory H. VERIFIED CUSTOMER
Mike and his team are quick and efficient
8/28/2021
Wendy C. VERIFIED CUSTOMER
Good communication and vehicle is great.
8/28/2021
Ann B. VERIFIED CUSTOMER
Everyone was friendly efficient and knowledgeable. I never go anywhere else for service. I trust them
8/28/2021
Bruce W. VERIFIED CUSTOMER
Had excellent service as usual
8/28/2021
Julie M. VERIFIED CUSTOMER
Mike is awesome! Great service. Couldn’t be happier!
8/28/2021
Debra A. VERIFIED CUSTOMER
Michael is caring and service oriented. He’s just great.
8/27/2021
Patricia V. VERIFIED CUSTOMER
Made sure the job was done!
8/27/2021
Linda S. VERIFIED CUSTOMER
Mike Mills is the BEST service associate I have dealt with! 100% satisfied.
8/26/2021
Marilyn P. VERIFIED CUSTOMER
Excellent service
8/26/2021
Edward S. VERIFIED CUSTOMER
As always I greatly appreciate the outstanding service from Chad Larson and the entire maintenance team at Ken Grody Ford! I have trusted Ken Grody Ford for my maintenance for 17 years — although time has passed, the quality continues to exceed even my highest expectations; keep up the great work!
8/26/2021
Frederick H. VERIFIED CUSTOMER
Mike was awesome! Wish it was like this every time!
8/25/2021
Gary R. VERIFIED CUSTOMER
As usual I'm very happy with the service Mike provided.