Michael Mills and his partner Steven do a fantastic job. Both are real assets to your organization. I will admit I am a fairly demanding customer and they go above and beyond to make sure I'm satisfied. Michael's communication is top notch and I am always kept abreast of progress, costs, and completion time.
6/2/2021
Jonathan D. VERIFIED CUSTOMER
Top of the line. I own Mercedes vehicles for many and never have I experienced more professional service with a simple touch of honest care! I could not be more impressed.
Thank you
6/2/2021
Melissa S. VERIFIED CUSTOMER
Chad has been my service rep for over 20 years. I am moving out of state now and will definitely miss him. He’s always been extremely knowledgeable, personable, and accommodating (helping me find or get transportation while my car was unavailable) and I always knew I could trust what he said, which is extremely important. Chad is a true asset to Ken Grody Ford and I hope he is recognized as such.
5/29/2021
Ryan R. VERIFIED CUSTOMER
Our service was preformed as advised and delivered earlier then we expected. We always trust our service advisor, Chad Larson when it comes to servicing our vehicles. He is very professional and friendly.
5/28/2021
Nathen M. VERIFIED CUSTOMER
Did great work and got it done quick.
5/28/2021
Kenneth A. VERIFIED CUSTOMER
Chad was excellent.
5/26/2021
Ricardo G. VERIFIED CUSTOMER
Great job!
5/26/2021
James M. VERIFIED CUSTOMER
Michel is always very efficient with getting my service done .
5/25/2021
Gregory S. VERIFIED CUSTOMER
I'll always come back and see Chad. He always takes care of my family!
5/25/2021
Marguerite B. VERIFIED CUSTOMER
Mr Mills is very nice to deal with, and kind-speaking, in addition to being excellently professional. The young man named Blake was also helpful, kind, and professional. MB
5/25/2021
Kevin A. VERIFIED CUSTOMER
Mike Mills is one of the best service writers I have encountered. I have much experience with most dealerships in San Diego County due to my love of cars. Each time I bring one in for service I wish Mike was there to handle my service needs. KG should do there best to keep him on board !!!
5/23/2021
James H. VERIFIED CUSTOMER
Nice to have Michael back as my service rep
5/23/2021
Ziyad G. VERIFIED CUSTOMER
Five star service. Thanks
5/22/2021
Robert L. VERIFIED CUSTOMER
My rep was just incredible. Great job!
5/22/2021
Karen N. VERIFIED CUSTOMER
The service was great. Thanks to all for another good visit.
5/22/2021
Kurt B. VERIFIED CUSTOMER
Truck runs like new. Very appreciative of the great service.
5/22/2021
Emiterio F. VERIFIED CUSTOMER
Great service !
5/21/2021
Borje E. VERIFIED CUSTOMER
I am very happy with the results but it seems to me that either the work didn't start until after 4-5 days or that status updates were lacking.
5/21/2021
Dominic D. VERIFIED CUSTOMER
Your guys reputation was a big reason why i decided to trust KG for buying my first car. Very satisfied with every aspect of my expirience start to finish. Thanks for taking care of me guys. And my expirience with the service dept even better. Mike mills was professional, curtious, and relatable. Very genuine guy and i think i found my new go to spot for any problems in the future.
5/21/2021
Elizabeth O. VERIFIED CUSTOMER
There were tons of vehicles in for service and mine was still taken care of. Everyone did great. On another note, the new Mach E Mustang looks like a thick station wagon. I want to buy a newer Mustang but this one is not a pony car.