Had two recalls done on my 2014 ford fusion. Chad Larson was friendly very professional. Checked up with me a couple time during my wait time and keep me informed as to where my car was at in the process. I felt like I was in good hands as well trust that my car was being taken car of properly. Awesome team over there. Thank you again Chad Larson!!!
5/20/2021
David F. VERIFIED CUSTOMER
I have always received Great Professional care from everyone at Ken Grody Ford and I am always confident in the care of my vehicles.
5/20/2021
April P. VERIFIED CUSTOMER
Seamless process and Chad Larson is great
5/20/2021
Aidan S. VERIFIED CUSTOMER
Chad was great. The fact that you had to keep my truck overnight for a software update that I had an appointment for kind of bugged me, but that wasn’t Chad’s fault.
5/20/2021
Todd G. VERIFIED CUSTOMER
All service provided by Chad and team was great. The reason I responded “No” to this question is that after paying my bill I had to wait more than 20 minutes for my car after the lady called for them to bring it out. After waiting about 15 minutes I had to ask her to have them call for it again. The previous time that I brought my car in for service I had to wait for 30 minutes for my car to be brought out to the front and I had to ask the lady to call for it to be brought out three times (the original call + 2 more times).
5/19/2021
John R. VERIFIED CUSTOMER
Awesome service from Chad and the rest of the service team
5/19/2021
David V. VERIFIED CUSTOMER
Fist it was very confusing and took some time to turn things around, but in the end Paloma and Chad did stepped up and get it done!
Thank you for it.
David V
5/18/2021
Wendy P. VERIFIED CUSTOMER
A big thank you to Noor !!! And the service department at Ken Grody !! Thank you for making my experience there a wonderful one !! I looove my car and will care for it !!????
5/18/2021
Linda L. VERIFIED CUSTOMER
Chad went well beyond his job very courteous and help me with my rental car hes always polite And efficient
5/15/2021
Andre S. VERIFIED CUSTOMER
Chad is always great to work with. Awesome! Thank you!
5/14/2021
Sydney Ann. VERIFIED CUSTOMER
I have previously used another dealership for my service and repairs. My service writer kept me updated and informed on the status of my vehicle.
I plan to continue using Ken Grody Ford in the future.
5/14/2021
Barbara C. VERIFIED CUSTOMER
Allways a great experience taking my truck to Ken Grody Ford.
5/13/2021
Carol Ann. VERIFIED CUSTOMER
Mike & Stephen are Fantastic!
5/13/2021
Andrew G. VERIFIED CUSTOMER
Mike was professional and very thorough with his review of my need
5/13/2021
Diane D. VERIFIED CUSTOMER
Chad is always very welcoming. He makes it simple to get service!
5/12/2021
Matthew H. VERIFIED CUSTOMER
Michael Mills always does an outstanding job! He truly cares about the customer.
5/12/2021
Angel M. VERIFIED CUSTOMER
Great people
Great services!!!!
5/12/2021
Melissa S. VERIFIED CUSTOMER
Chad did a great job.
He was super efficient and extremely helpful!
The customer service and support of the service department is too notch!