Always comfortable knowing Chad is handling my car.
4/10/2021
Andy &. VERIFIED CUSTOMER
Chad is a great person. We look forward to seeing him when we bring our vehicles in. Excellent service.
4/9/2021
Dan C. VERIFIED CUSTOMER
Chad was extremely professional and is a Great Asset to your Ford Dealership.
4/9/2021
Daniel L. VERIFIED CUSTOMER
The advisor I had was amazing. Solved every problem I was having and fixed an issue other dealers couldn't.
Absolutely amazing. I will be back!
4/8/2021
Cris M. VERIFIED CUSTOMER
Chad always provided excellent, professionsal service. He took the time to answer all my questions regarding my tires and brakes.
4/8/2021
Mark D. VERIFIED CUSTOMER
Excellent customer service start to finish
4/7/2021
Carlos B. VERIFIED CUSTOMER
Quick easy and reasonably priced. Ken Gowdy Ford
4/7/2021
Kevin B. VERIFIED CUSTOMER
Chad Larson always takes care of me.
4/7/2021
Sharon S. VERIFIED CUSTOMER
Always a pleasure dealing with your professional team.
4/6/2021
Myra Blanche. VERIFIED CUSTOMER
I like and trust the work Grody Ford does with my car. I feel confident that all the issues are covered. The Service writer Chad is very helpful.
4/3/2021
Jeff W. VERIFIED CUSTOMER
kept informed!
4/1/2021
Kim M. VERIFIED CUSTOMER
My first experience was great, Chad Larson got me in and out in one hour. I appreciated the quick and efficient service.
Thanks Chad
Kim M
4/1/2021
Paul S. VERIFIED CUSTOMER
Very happy with the service!!
3/31/2021
Don M. VERIFIED CUSTOMER
The car was in your shop for 4 working days and did not fix anything. The only item that showed it had been repaired was a “sunglasses holder”, or something like that and that wasn’t even broke! The main reason I brought it in was to fix the GPS navigation system, and was not fixed. I really think your customer service is below average and will never bring this car in again.
I have had the problem fixed at another dealership. I believe that since I had purchased this 2019 Edge on line, you really didn’t want to help me.
3/27/2021
Nick H. VERIFIED CUSTOMER
Chad is always great to work with. Thank you!
3/27/2021
Dennis Q. VERIFIED CUSTOMER
Excellent service
3/25/2021
Sherman H. VERIFIED CUSTOMER
Great Service As Usual!!
3/25/2021
Chris B. VERIFIED CUSTOMER
I made an appointment to get a factory recall defect taken care of. I showed up and found out that they did not have the right part in stock. I also learned that it would take a few days, so a rental vehicle would be provided. I arranged with Chad to bring my truck back a few weeks later when the part would be in and I would be traveling so that a rental vehicle would not be needed. Chad was very polite and professional. I brought my truck back at the second appointment. I expected the vehicle would be available upon my return a few days after it was dropped off. I called to confirm and left a voicemail. After waiting more than four hours without receiving a return call, I called and was put on hold for more than 15 minutes. I was told Chad was unavailable. This was on the afternoon of the day I expected to retrieve my vehicle. Ultimately, the vehicle was returned to me the next day. I was pleased that Chad made arrangements to deliver the vehicle to my residence.
3/25/2021
Maribel C. VERIFIED CUSTOMER
I am very satisfied with the service, thank you very much