It’s always easy when I bring my car in for service. Fast and reliable service. Great customer service from Chad.
2/9/2021
Leroy D. VERIFIED CUSTOMER
I have been a customer with Ken Grody Ford for over 25 years and have always been a satisfied with your service. I've had Chad as my service person and am well pleased with his professionalism and dedication to get me on the road as soon as possible. Thanks Chad good job.
2/9/2021
Joseph P. VERIFIED CUSTOMER
Dude, promote Chad Larsen to fuckin headquarters. You have a diamond in the god damn rough.
Joe
2/6/2021
Brian L. VERIFIED CUSTOMER
I have been going to KG for over 11 years. Chad is the best Service Advisor
I have ever known.
2/4/2021
Lori C. VERIFIED CUSTOMER
Great service.
2/4/2021
Hector G. VERIFIED CUSTOMER
Thanks...
2/3/2021
Nick H. VERIFIED CUSTOMER
Chad is always very helpful and courteous! Even though the dealer is usually busy, Chad always takes the time to treat customers well. Thank you ‘
2/3/2021
Marco G. VERIFIED CUSTOMER
Always well taken care of!
2/3/2021
Peter W. VERIFIED CUSTOMER
I appreciate the continuity I get having Chad oversee my service calls. He’s on top of everything from drop-off to pickup.
2/2/2021
Diane S. VERIFIED CUSTOMER
Making the appointment was a nightmare! I would call and leave a message only to finally get a return call at 4:59. You immediately call back and it goes to voicemail. I even tried twice to make a request on line. I time I never received a call and the other time I was given a call saying that the recall appointments weren’t available the day I requested. With no response as an alternative day. It took me two weeks with approximately 7 calls before I could even book an appointment.
2/2/2021
Claudia K. VERIFIED CUSTOMER
Chad is the best!
2/2/2021
Duane B. VERIFIED CUSTOMER
Great service
2/2/2021
Thomas M. VERIFIED CUSTOMER
I really appreciate Chad Larson
1/28/2021
Julian G. VERIFIED CUSTOMER
Everything was great
1/28/2021
Brenda A. VERIFIED CUSTOMER
Chad has been awesome! I would definitely refer a friend or family. In fact my mother in law just bought a car from Ken Grody.
1/28/2021
Cris M. VERIFIED CUSTOMER
Chad consistently provides excellent customer service. I showed up without an appointment with an issue with my tire and he was able get my vehicle in and my issue resolved. Thr dealership was busy, but I never felt rushed. I appreciate the friendly, professional service he provides.
1/28/2021
Chad W. VERIFIED CUSTOMER
Service was great, Chad and the entire staff are very friendly but picking up the truck takes forever. This visit from cashier payment at 330pm to truck delivery was 55 minutes of waiting. This is after confirming the vehicle was ready to be picked up. Previous visit was over a half our wait as well.
1/27/2021
Eloy D. VERIFIED CUSTOMER
You guys are the best Car Dealer of San Diego. I really appreciate your help. Thank you so much for taking care of the customers. Thank you very much.I’m very very satisfied with the service.